Small World Vacations' Happy Guests

Please enjoy reading what Small World Vacations happy guests have to say! Would you like to share your wonderful Small World Vacations' experience? Click here!


We came back from our vacation, and I have to say what Small World Vacations’ agent, Lulu did was extraordinary.  We had the best time.  I am a DVC member and can say that her work is much of a higher grade than theirs and others.  Lulu’s work to ensure we had the Tiana stateroom was exemplary.  Thank you so much.  It was a great 33rd-anniversary celebration for us.
John from Georgia

My wife and I have been working with Small World Vacations’ agent, Stephanie to book our first Disney cruise as a family. She has been super helpful, and responsive to our requests and questions. She has booked and rebooked our cruise all while traveling which speaks loads to her dedication to being an outstanding travel agent. I cannot recommend her enough. I will continue to refer my friends and family to Stephanie Page at Small World Vacations. Sincerely, Josh from North Carolina
Josh from North Carolina

I am writing this email to simply share how grateful my husband and I are for the help and support we got from Riley in planning our trip to Disney World.  It was the first time for both of us and we have a 7 & 8 year old daughter – so we didn’t even know where to start.  Riley’s responsiveness was outstanding and a little unbelievable at times – and we learned to count on it!  She would make herself available for calls and made sure we were aware and on top of all the deadlines for registrations or adding special items on (Genie +, etc.). Honestly – we might not have gone given how much there is to know in planning a trip like this – but she made it simply and clear so that when we got there we had nothing to worry about.  She was open about options for cost and locations and we felt like we had all the information needed to make the right decisions. I will continue to recommend Riley and will certainly reach back out should we plan another vacation with Disney!  We are so grateful!
Allison from New York

I would like to take this time to say, it has been a pleasure to work with Nikki at Small World Vacations.  She always goes above and beyond to help.   We had to cancel and reschedule a cruise due to Covid and Nikki was stellar.  She has earned our Disney business going forward. Tracy
Tracy from Colorado

I just wanted to say how impressed I am with my Small World Vacations’ travel agent, Jodie Ball. We have only just started using your company and have booked a cruise to Alaska and are about to book an Australian Sailing tomorrow via Jodie. She is fantastic! Couldn’t be happier. Thank you!
Wendy from Australia

Just wanted to send a huge kudos to Christine for being incredibly helpful, friendly, professional and responsive! Hope to have her plan many vacations for me and my family in the future!
Buck from California

I’m contacting you to compliment our travel agent, Brandi. She was very helpful when we first booked our cruise. However, her kindness and help when we had to cancel and rebook was way above expectations. She’s been so sweet and understanding.
Alisa from Texas

Alissa is wonderful! Knowledgeable, responsive, helpful, just great! Thank you Alissa.
Cat from Connecticut

Our cruise was amazing and we are so glad we took it. Leigh was fantastic in taking care of us. I’ll be reaching out to Leigh for future bookings. I appreciate Leigh’s care.
Felvio from Florida

I’m writing to let you know about the simply exceptional service I’ve received from the marvelous Marion Carlson over the past year. I found her via a Google search and approached her in May of 2021 to help me plan a Christmas trip to WDW to surprise my 7-year-old daughter, Alice.  Marion is amazing. She makes me feel like I am her only client, even though I know that couldn’t be further from the truth. She told me that she was thinking about me and Alice over Christmas, and I am certain that she was. Really, Marion basically IS Disney World. She is magic. I know we won’t go to WDW every year forever. And Alice won’t be this perfect WDW age forever. This is a special time in her childhood, and I’ll always be grateful to Marion for her help in giving our girl such a magical present after the terrible pandemic time (virtual school, quarantine, all of it). I am willing to bet I’m not the first of Marion’s clients writing to let you know how outstanding she is, and I’m certain I won’t be the last.
Lora from NY

Dear Small World Vacations, We wanted to express our gratitude for the work and customer service provided by Olivia in planning our 33rd trip to WDW. Typically, we do our own work. We generally call the Disney Travel Company speak a cast member and make arrangements. Then the follow up and monitoring of things ( read discounts here ) is on us. A. J. Wolf’s DFB has been a reliable source of information about all things Disney. She often references SWV for your customer service, attention to detail and long term monitoring of your plans. We contacted SWV and you’ve taken the add stress out our planning. This is where Olivia comes in. Her information is accurate, digestible and actionable. We can make decisions based on it knowing she has our interests in mind. Going forward we know she’ll monitor the plan for possible discounts that will enable us to move the reservation to a different resort. Her personality is such that can’t help but smile when speaking to her. Please express to Olivia our gratitude for her work. Now that we had the opportunity to work with Olivia she will be come part of our annual WDW planning. Thank you, Giovanna and Farrell
Giovanna and Farrell from New York

Greetings! I wanted to submit praise for the Small World Vacations’ travel agent I have been working with for the past several months –Brandi. She has done an amazing job helping me to plan out my Star Wars Galactic Cruiser vacation and my Disney World vacation!! She also has been incredibly informative of any changes or updates that I needed to be aware of to improve my vacation experience, made sure I got the reservations I wanted, and overall has been a joy to work with throughout the planning process!! I definitely will be referring others to her and will continue to connect with her for any future Disney trips!! She is the BEST!!!!
Michelle from Texas

Wendy – We wanted to send you a huge thank you! All 18 of us had such a wonderful and magical time at Disney and Universal and now have memories that will last us a lifetime. The rooms were all right next to each other on the first floor which was awesome. The Skyliner was just a few steps away, and is an amazing form of transportation. And, Universal turned into one of the funnest days thanks to all of your help. All of your support leading up to and during our vacation was indispensable. You are amazing Wendy!
Nate from Ohio

I have used Small World Vacations and Leigh McCarty for all our Disney Cruise booking and so thankful I dd for this latest cruise! This latest Cruise has been a challenging one with the Covid challenges, we are now on our 4th rebooking. Leigh has taken all the stress out of rebooking each time, has always be responsive and thorough…… so glad I have not had to deal with DCL directly. Thank you Leigh and SWV!
Mark from Virginia

Ella was absolutely wonderful. I can’t believe how quick she was to get back to us with options! She answered all of our questions thoroughly and we’ve booked a great vacation and are staying at the animal kingdom lodge! We’ve never stayed there, but had heard great things from so many people. She was also very helpful in explaining the current pass options as well and an absolute pro in guiding us on how to start booking dining reservations and park reservations. All around a perfect experience. Thank you again, and we are all SO excited for next month!
Jun and Steph from New Jersey

Life at times is measured by significant events. As my wife and I prepare to celebrate our 50th wedding anniversary next year we be wanted to take our entire family (10) on a Disney Cruise. Andrea Rollins from Small World Vacations has provided significant and above support making our dream come true. Andrea not only is a pleasure to work with but is a wonderful individual. Caring and knowledgeable on what Disney Cruise provided. Andrea’s attention to details and special needs exceeded our expectations. Andrea deserves a Magical Star. Words cannot express how lucky we are to have Andrea coordinate our dream vacation. Thank you Andrea!
Phil from New Jersey

Our family could not survive without Caylie! She has been helping us since 2012 with our Disney cruises and does an absolutely amazing job. She knows exactly what we want and does everything she can to book it for us. We are so thankful for her and I cannot imagine trying to navigate DCL without her!
Jessica from Florida

Tracy – I just wanted to let you know that we enjoyed the BEST vacation we have ever taken as a family! Thank you for all your help with our trip to Aulani in Hawaii!
Kristy from California

Meredith – Thank you SO MUCH! On behalf of my Family – We can’t imagine navigating this process without someone as helpful as you’ve been. Greatly appreciated.
Justin from New Jersey

I wanted to share the wonderful experience I had with Kathy Atchue. In summary, my wife and I made a last minute decision to go on a Disney Cruise last Friday (for a date scheduled in 10 days).  I emailed Kathy got an out-of-office with the contact of alternate agent  I reached out to the alternate. Instead, DURING HER VACATION, Kathy jumped at my request, and after a bunch of wrangling with Disney’s computer system, got us all taken care of.   During the time she should have been spending with her own family. This is not an anomaly, it is our fifth Disney cruise with y’all and Kathy has helped us in this manner on every occasion.  You probably know this already – you have a gem on your team!
Dave from Illinois

Lauren has booked all of our DCL cruises and does an amazing job.  She and the rest of the staff take care of everything.
Steve from Florida

I am so glad I came across the Small World Vacations site and even more grateful to have had Angela Dail as my travel agent! From day one, Angela answered all of my questions thoroughly and patiently. The past two years, she has navigated us through multiple trip rescheduling and adjustments to help us find exactly what we needed. Thanks to her help, my daughter and I were able to take the trip of our dreams on the Disney Fantasy and that’s exactly what it was! I have never experienced such amazing customer service, from the point of booking, to the entire Disney Cruise staff, to the concierge at Port Orleans resort and Animal Kingdom. Disney knows how to do things right – but above all else, Angela is a rock star. I would have booked next time on my own except for that Angela was such an amazing source of support from start to finish that I can’t honestly imagine booking a vacation without her guidance now. The extra touches like booking us in a Port Orleans (Princess and the Frog-themed) Resort because I was disappointed to lose the Tianna’s Place restaurant when we switched cruises and giving us great tips on the best times to get on rides in Animal Kingdom. She made every aspect of our trip better and I was able to stay calm even in a number of stressful situations, knowing that if something went sideways, I could always call Angela and she would help me. At the end of the day, a company cannot remain successful without stellar employees – be sure to hold on tight to Angela Dail! Thank you, Small World Vacations for taking such good care of us and helping our dreams come true!
Jonelle from Canada

I just wanted to give a shoutout to Small World Vacations’ agent, Olivia, who has been helping us plan a trip to Disney World with three of our grandkids in April. She has taken care of everything, providing us with a wealth of info and suggestions. We haven’t visited Disney in many years and so much has changed (especially the prices!) so we would not have been able to do all this without Olivia. She has been wonderful. Don’t ever lose her!
Ted from Connecticut

I wanted to let you know how impressed I have been with my Small World Vacations agent, Melanie. She has gone above and beyond helping me plan my first Disney Cruise. I had tons of questions when she first helped me book years ago, and now she has had to rebook, and rebook again for me due to Covid. She has been so positive and helpful throughout the whole rescheduling mess. I wholeheartedly recommend her to anyone interested in a Disney Cruise! She is simply the best!!
Ashley from Ohio

Angela – Our hotel is beyond our wildest dreams! You have made every dream come true. By having this experience I feel like everything I want is achievable and part of that was having you on our team❤️ Thank you!
Jonelle from Canada

My wife and I would like to commend Heather Garrett of your staff and the remarkable job she did for us planning and executing our Walt Disney World vacation. Both in terms of rapid response/accuracy/great attitude and the all-important font of information she was excellent. We have been to WDW multiple times under our own booking and consider ourselves fairly experienced as a result but many details have changed as a result of COVID and her expertise helped us to navigate those changes fluidly.  This was a very expensive retirement trip for us and all of our extended family so getting details right was important.  Travel plans had to be adjusted, re-adjusted, and re-re-adjusted multiple times.  One of our families missed one day at the park, one missed two days, and we missed three days of the 7 days originally booked.  Two of our families never made it and I can assure you that as we are now into planning the make-up trip for them that we will be utilizing Heather again. Heather worked overtime and ceaselessly to assist us in any way she could and she did not miss a beat. It is our personal opinion that you might refer to her in the future as Saint Heather.  She was that good
David and Roseanne from WA

Tracy – I want you to know how much I appreciate working with you on my family’s Walt Disney World vacation in March 2022.  You contacted me hours before Disney alerting me to their discount on rooms at selective resorts.  You were on point and proactive on my behalf.  This is my first time using Small World Vacations, and so far I am impressed with your attention to my vacation plans.
Maureen from California

Our week at Disney World was truly magical, and despite the Pandemic, perfectly seamless in large part due to Lisa Felix  at Small World Vacations. So glad we worked with her.
David from NJ

She got back to me so quickly,  and I have my answer! Fantastic customer service from Tracy!
Caroline from California

Riley, thank you so very much for all your valuable advice and the time you spent making reservations and many changes to some of those reservations as well.  You have made the process of booking Walt Disney World vacations so easy and seamless.  Thank you for all your efforts to ensure that we have the accommodations that we request.  Riley, you are simply amazing. We really appreciate all that you do for us.  Thank you for always making the time to be available to speak with us about Walt Disney World vacation trips.
Alfred from MA

I just wanted to say, over the last couple of weeks Carrie has been amazing helping me setup and plan my vacation. She’s been very open to answering all of my many questions, signed me up for extra services and kept in contact with me about everything. I had to come in a day late due to a delay and she called me on a Sunday to touch base. I greatly appreciate her and I wish there was more I could do to show it!
Hannah from Colorado

Hello Wendy!! I just wanted to take a moment to say thank you for making our entire trip so easy and smooth! You are the best and went above and beyond with us! We received nothing but the BEST customer service from you! Thank you so much! And if we ever plan another trip I hope I get you again!
Elsa and Alan from Texas

Want to send a short out for our agent, Jill. We got caught up in the Southwest disaster and she was able to rebook us. She was delightful.. We should all have employees like that.
Terry from Wisconsin

I just wanted to thank Carrie for help assisting me with my first trip to Disney World. She answered all my many questions, made me aware of discounts and secured them and let me know ahead of time when to book my dining plus she took care of my Boo Bash ticket!! I did a lot of researching plus the added benefit of DFB, I’m glad I went with Small World Vacations!! Sherelle
Sherelle Turner Mountain House California

Hi AJ! Just wanted to say thank you for these lovely newletters, vlogs, and recommendations. I used Small World Vacations, recommended through DFB and had the best experience with agent Julia and am looking forward to our 2022 Disney Cruise!
Breanna – A DFB fan

I wanted to write in and express my gratitude for my travel agent Lulu and her backup Angela. Both of these women have made my vacation planning process so easy! Lulu has taken care of all my Disney Cruises and has always worked to handle any requests I had. She responds quickly and does an amazing job – she has earned our business for life!!! Recently a Florida resident rate became available for our 10/9/21 sailing and while Lulu was on vacation, I reached out to her backup Angela. Angela did the legwork to see what the best option was for us to get the best deal and saved us $1000! We were able to take that money and put it towards the next cruise we were planning. We are simply elated with these two women and their customer service. They make vacation planning so easy, and I am always encouraging friends and family to work with them! They truly are gems!!
Steve from Florida

I just wanted to put in a rave review regarding Small World Vacations’ agent Amber Vaughan. We have worked with her for a number of years now. She is always quick to respond, very helpful in setting up our trips, & goes above and beyond what we expect. SHE IS AWESOME!
Michael from Virginia

I wanted to take a moment to share my sincere appreciation for our Small World Vacations’ agent, Kathy This is our fourth reservation with her, and due to current conditions the October 2021 cruise was no longer a viable option for our family. The window to modify our reservation fell during her vacation.  We cruise with two special needs kids, so we need special assistance with selecting our stateroom.  Kathy took time out of her vacation to help us modify to a later cruise date and to access the stateroom we needed. She is a gem and we are so appreciative of all she has done for us since first working with her in 2015
Kerin from Virginia

I just wanted to give a shout out to Small World Vacations’  agent, Tanya. I am beyond amazed at the level of customer service she provides. On two separate occasions she has taken care of our Disney Cruise reservations even though she was on vacation with her family.
Anthony from Utah

I just want to brag a little on our travel representative Heather Garrett! In a time that has been so uncertain, Heather went above and beyond to help us prepare for our upcoming vacation. She has been so amazing and deserves great praise!!! Thank you
Joan from Kentucky

Our travel agent Karen Nunn was assigned to us when we wanted to book our Walt Disney World vacation quite some time ago.  We asked so many questions due to Covid, we changed our mind so many times with our hotel choice, our ticket choices and had so many numerous questions we have emailed and called her about it was a lot for anyone to handle. I can tell you if our roles were reversed, I would have been aggravated and frustrated to say the least. Karen on the other hand was the most kind, thoughtful, considerate, patient travel agent I have ever used. I will never use anyone else but her. Karen is exceptional at what she does and her knowledge of Disney is second to none! She went out of her way to make our trip perfect.  I subscribe to the people that have recommended your company which is how I decided to obtain your service ( Disney Food Blog) So glad we did!
Angela from NY

Would love to give a giant shout out to Lauren (Lulu) at Small World Vacations. She is the best!!! Thank you Lauren for helping us have the best vacation with our daughter’s family at Disney World, Grand Floridian Resort last week!!!
Bernadette from Florida

Thank you Marion for all that you have done/will do to make sure that we will have a magical vacation in 2022. You are an excellent travel agent with the knowledge, experience, and perfect personality to plan for all things  Disney.  We just wanted to let you know how much we appreciate your help and effort now and later as we book our park stay and cruise details.
Mary and Heinz from Connecticut

Hi Karen, Our trip to Aulani was amazing! Long awaited due to COVID but overall well worth the wait. First off, thank you for being on top of responding to my many questions, finding us the best value and setting us up for a fabulous vacation. The room was perfect for our family and I can’t stop raving out the service from Small World Vacations. Our kids loved the resort and being in Hawaii that they’ve requested to go back every year as a family! We snorkeled, swam with dolphins, lounged by the pool, enjoyed the beach and attended the luau. Everything was perfect! Again, thank you so much for everything. We will look forward to using you and Small World Vacations in the future.
Kalia from California

Riley, again, thank you for all your help regarding this latest mini vacation.  Please tell your manager, that we booked this mini vacation thanks in large part to your helpfulness and knowledge.  In fact, due to your expertise, what started out as one vacation a few months ago has now blossomed into 3 vacations.  I would like everyone to know just how helpful you have been to make these vacations reality for us.
Alfred from MA

I just wanted to say how much we appreciate Lisa Felix. We had a small “hiccup” on our (first) trip to Universal Studios in early May, and she was very kind, thoughtful, and helpful throughout. She was also very quick to address our issue. She did a great job!  Please let her know that we are thankful! Sincerely, Jill from Louisiana
Jill from Louisiana

Kersie- this email is long overdue! I wanted to THANK YOU SO MUCH for helping me plan such an amazing trip to Disney World for my family. There was not a moment through the whole process that so felt like I wasn’t being supported, you were there to help guide our adventure and make it perfect!! Your customer service was above and beyond magical!!! You listened to what we wanted, you searched it out and made it happen! The hotel and room recommendation was spectacular, the park schedule was spot on, the airport to hotel transportation made it seem-less. I can’t wait to plan our next Disney adventure with you!!! Hopefully you have/will receive some referral calls because I brag about how wonderful you are. Thank you!
Staci from Washington

Marion, you seriously have made our day! We have been so excited for this day and I cannot believe you made our Wish come true! OMG…you are our most magical Fairy Godmother! Let the countdown begin! We Are So Excited!!!!!
Nancy from Massachusetts

Hi Marion Thanks so very much for doing all the legwork for all of us again! It’s always been a pleasure  working with you on these trips and this one has been no exception. You’re simply the BEST and we really appreciate YOU!
Mary from Illinois

My family’s first trip to Disney World was in 1978. We would go once every two years and more often when the next year had a big event such as Mickey’s Birthday party or the opening of a new park. We always did our own planning, but after reading  numerous Mousesavers Newsletters decided to give Small World Vacations a try. We lucked out on our first try with you and got Marion. We will never do our own thing again. She’s magical! Marion has watched for discounts so we didn’t get frantic. She has always made the planning fun, letting us know about what’s new in Disney and she is delightful!! (And professional and efficient and nothing short of a miracle worker!) Marion has been a blessing to our four families and to our friends’ families as well. She’s been a real blessing to us. This year is our 50th and we’d planned to take the whole family to Florida. Marion made all the arrangements and revised them and added “this” and subtracted “that”. We have been a challenge, to say the least. She’s handled everything with great good grace. I just want you to know that Marion is a treasure and we are so grateful for her help. You did really well when you brought her into Small World!
Mary from Washington

This happy guest sent this very kind and thoughtful email to AJ at DisneyFoodBlog Dear AJ  – I am sure that you receive a lot of email filled with complaints.  Well, let me send this email with only nice comments.  Riley, at Small World Vacations is the THE BEST vacation planner ever!!  Not only does she respond to emails and phone calls promptly, but she even made time on Saturday (May 8, 2021), HER FREE TIME, to spend over an hour discussing vacation plans with us (my wife, my daughter and me).  Plus, AJ, nobody can be more dedicated than Riley since she emailed to me this morning, MOTHER’S DAY, our Confirmation Number and pertinent other information. I once again want to THANK YOU for telling us about Small World Vacations on your vlogs which we watch every day.  Please inform your contacts at Small World Vacations just how pleased we are that they are working with us.  I also hope that you mention their excellent service on your vlogs, as they are truly excellent. Thank you, AJ Alfred
Alfred from Massachusetts

Hi Marion – I appreciated your help so much with what would’ve been our Disney cruise in 2020 and wouldn’t trust anyone else with planning another Disney trip!
Julia from Virginia

I wanted to give a shout out to Caylie McCann. She is the most responsive and helpful travel agent I’ve ever worked with. COVID has caused lots of changes yet she has put up with all my questions and requests!
Jalane from South Carolina

I want to give a shout out for Tanya Uythoven who has been absolutely wonderful to work with. She has been very helpful on booking our DCL cruises and been so patient working with us through so many cancellations due to COVID this past year. We look forward to working with her for all of our future cruises!
Tony from Utah

I just wanted to let you know how amazing Karen Nunn was to work with. She answered all our questions and gave great recommendations. She also flawlessly worked with us through multiple changes as things came up beyond our control. I can’t thank her enough for everything she did!
Jeff from Colorado

From a Happy DFB reader – I just wanted to let you know that my wife, my daughter, and I spent over an hour today discussing possible Disneyland and Disney World vacations with Small World Vacations.  We spoke with Riley, and she was a wealth of information, and so pleasant to talk to.  Thank you for recommending Small World Vacations, as we look forward to booking several Disney vacations through Riley. She also spoke very highly about you and DFB GUIDE.
Alfred from Massachusetts

Michelle at Small World Vacations handled our trip in December (originally for May). I cannot thank her enough for all the hard work she put in to make our trip wonderful in this difficult travel time. She planned a 2 day Universal Studios trip for us and a 4 day Disney World trip. Her attentiveness to deal changes, ability to seamlessly handle the change of reservations during the closure and help along the way were very much appreciated. It was also a huge weight off my shoulders to know someone else was taking care of all the necessary changes. I would highly recommend Small World Vacations and will definitely use them again for our next vacation.
Nichole from Michigan

I am writing to share with you some insight into the fantastic service I have received from Marion.  As my father used to say about me, I was born independent.  I have personally arranged complex global trips for myself and my family because my standards and complexities are HIGH!  This time I decided to take a chance and work with an agent.  I now believe I can depend on fantastic travel plans in Marion’s hands.  She has wowed me. She has shown me such a high level of consideration of all of our needs (from an autistic child to a 87 yr old with mobility issues).  For the first time ever, I felt I had a true partner in making sure the trip will be wonderful- even beyond my own high standards.  She offered me such valuable considerations unique to our needs for each option I was considering.  That truly saved me so much time and stress as it allowed me to speed up decisions.  I have been operating in a high stress mode given all of the complexities of Covid this year personally and professionally so having this process be stress free is HUGE.  I could go on and on.
Erica from Washington

Hi Melanie – You set up our vacation so perfectly that all I can say, is how much I appreciated the time and commitment that you put into  our vacation and every detail was surely noticed by me. I wanted to give my girls a vacation that they would remember long after I’m gone and boy did you deliver. I cannot thank you enough for what you have  given them and me. Not only was it worth every dollar, but it was worth every smile and memory. Thank you, God Bless and know that you are forever in my prayers. You are truly one of the best.
Cecelia from Ohio

To:  Small World Vacations I wanted to take a moment and let everyone know how great of a job Renee has done with booking a Disney cruise vacation for me and my family.  She has gone above and beyond to be helpful and timely whenever I have contacted her.  Renee explained the process of what it means for Disney to cancel our cruise, and then took the time to help us rebooked on a Disney cruise by the end of the day.   This was the second rebooking Renee has helped us with, and in no way did she make me feel like it was an issue or I was a problem. Thanks to Renee, I feel confident in my booking and that if I have any questions, she is right there ready to help.   I will and have recommended Renee and Small World Vacations to my friends and family. Have a magical day, Brett
Brett from Texas

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