Updates on Disney Cruise Line

Disney Cruise Line Updates

If you booked your Disney Cruise with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.


For the most up-to-date restrictions, please visit here.

For additional information about the Disney Cruise Line embarkation and sailing date policy change, please visit this post.


From Disney Cruise – August 6, 2020

Update: Aug. 6, 2020 – Disney Cruise Line Sailings Suspended Through Oct. 31, 2020
In alignment with the announcement from Cruise Lines International Association regarding the voluntary extension of suspended passenger operations from U.S. ports until at least October 31, 2020, Disney Cruise Line will be cancelling all October sailings, as well as the following November sailings:

  • Disney Dream: November 1, 2020 (7-night Eastern Caribbean) & November 8, 2020 (5-night Western Caribbean) sailings
  • Disney Magic: November 1, 2020 (6-night Eastern Caribbean) & November 7, 2020 (5-night Eastern Caribbean) sailings
  • Disney Wonder: November 1, 2020 (5-night Baja) & November 6, 2020 (14-night Panama Canal) sailings

As reported by Disney Cruise on August 6, 2020 – At Disney Cruise Line we understand that these are challenging times, but we take comfort in knowing that brighter days are ahead. We can’t wait to welcome our Guests back onboard and return to making magic at sea.

During this time of uncertainty, we want to provide guests and their family with even more flexibility. If a guest’s sailing was cancelled due to COVID-19, they were previously offered the choice of either a future cruise credit* equal to 25%, 125% or 150% of their original voyage fare to be used by March 31, 2022 or a full refund. We are now extending the use of their future cruise credit to sailings that depart by May 31, 2022.

The credit has been automatically added to guest’s account. For guestswith a 125% or 150% future cruise credit, you may place a reservation on hold by applying it as a payment option when booking a new reservation online beginning Friday, August 7, 2020. For guests with a 25% future cruise credit, they may apply it as a payment option beginning Friday, August 7, 2020. Once their modified reservation is paid in full, any remaining future cruise credit will be applied to their shipboard account as a non-refundable onboard credit.

*The Future Cruise Credit is equal to 25% of your original voyage fare.  The FCC is only valid for sailings commencing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If the guest end up not being able to use the FCC, they will be eligible for a refund up to the amount of their original voyage fare. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.

*The Future Cruise Credit is equal to 125% of your original voyage fare plus the cost of Vacation Protection Plan, if applicable.  The FCC is only valid for sailings commencing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.

*The Future Cruise Credit is equal to 150% of your  original voyage fare.  The FCC is only valid for sailings commencing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.


July 20, 2020Disney Cruise Line Sailings Suspended Through Sept. 30. 2020

Due to the recent extension of the U.S. Centers for Disease Control and Prevention No Sail Order for cruise ships through Sept. 30, 2020, Disney Cruise Line will be cancelling all September sailings.

In light of this cancellation, Disney Cruise Line is offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to March 31, 2022, or a full refund. The credit will be automatically added to their account. Once Guests have decided on an alternate sail date, they may contact Disney Cruise Line or if they booked with a travel professional, their travel agent. A  reservation can be placed on hold for them by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

*The Future Cruise Credit is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable.  The FCC is only valid for sailings departing prior to March 31, 2022.  The original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If a guest ends up not being able to use the FCC, they will be eligible for a refund up to the amount of their original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.


June 19, 2020: Disney Dream and Disney Fantasy Sailings Suspended Through September 15, 2020

From Disney Cruise: In alignment with today’s announcement from Cruise Lines International Association regarding the voluntary extension of suspended passenger operations from U.S. ports, Disney Cruise Line is cancelling Disney Dream and Disney Fantasy sailings through September 15, 2020.

In light of this cancellation, Disney Cruise is offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to March 31, 2022, or a full refund. The credit will be automatically added to their account on Monday, June 22, 2020. Once Guests have decided on an alternate sail date, they may contact their travel agent. Their agent may place a reservation on hold for them by applying this credit as a payment option when booking a new reservation online beginning Monday, June 22, 2020. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

*The Future Cruise Credit is equal to 125% of Guests’ original voyage fare plus the cost of the Vacation Protection Plan, if applicable.  The FCC is only valid for sailings departing prior to March 31,2022. Guests’ original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If a guest ends up not being able to use the FCC, they will be eligible for a refund up to the amount of their original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.


June 8, 2020: Disney Magic Sailings Suspended Through October 2, 2020

From Disney Cruise: All of us at Disney Cruise Line hope you are staying well. While COVID-19 continues to impact all our lives, we are inspired daily by the stories of care, compassion and resilience around the globe.

With the well being of our Guests and team members as our top priority and in line with direction from health experts and government officials, Disney Cruise Line is extending the suspension of Disney Magic up to and including the October 2, 2020 sailing. This means that your Disney Magic sailing during those dates has been cancelled.

In light of this cancellation, for you are not paid in full, Disney Cruise will automatically refund any payment made toward the booking. This refund will be processed back to the original form of payment, but may be delayed due to the high volume.

For guests who are paid in full, Disney Cruise is offering them the choice of a 125% future cruise credit to be used for a future sailing that commences prior to March 31, 2022, or a full refund. The credit has been automatically added to their account. Guests may place a reservation on hold by applying it as a payment option when booking a new reservation.

For guests who purchased the Adventures by Disney Cruise or Escape Package on six of the sailings as part of their vacation, the package will automatically be refunded back to the original form of payment.

Impacted departures include:

8/13 – 7-Night Northern Europe

8/20 – 10-Night Northern Europe

8/30 – 7-Night Norwegian Fjords

9/6 – 7-Night British Isles

9/13 – 5-Night Western Europe

10/2 – 10-Night Westbound Transatlantic

Adventures by Disney Cruise or Escape Packages

8/5 – 8-Night Northern Europe:  8/2 Copenhagen Escape and 8/5 Northern Europe Cruise Package

8/13 – 7-Night Northern Europe:  8/10 Copenhagen Escape and 8/13 Northern Europe Cruise Package

8/20 – 10-Night Northern Europe: 8/17 Copenhagen Escape

8/30 – 7-Night Norwegian Fjords:  8/28 London Escape

9/6 – 7-Night British Isles:  9/4 London Escape

9/13 – 5-Night Western Europe:   9/11 London Escape

Thank you for your and your patience and understanding. We look forward to welcoming them aboard as soon as we can and making magic for them and their loved ones.

*The Future Cruise Credit is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable.  The FCC is only valid for sailings departing prior to March 31,2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If guests end up not being able to use the FCC, they will be eligible for a refund up to the amount of their original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.


If you booked your Disney Cruise with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.



Published: August 6, 2020