Updates on Disney Cruise Line

Disney Cruise Line Updates

If you booked your Disney Cruise with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.


For the most up-to-date restrictions, please visit here.


UPDATE – March 30, 2020: Disney Cruise Line to suspend all new departures through April 28, 2020
From Disney – With the well being of Disney Cruise Line guests and team members as its top priority and in line with direction from health experts and government officials, Disney Cruise Line has decided to extend the suspension of all new departures through Tuesday, April 28, 2020.

In light of this cancellation, Disney Cruise Line is offering guests with cruises already booked during this time frame the choice of a 125% future cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. The credit will be automatically applied to your account at the start of business on Tuesday, March 31, 2020.  An email will be sent to affected guests and travel professionals shortly.

*The future cruise credit is equal to 125% of the original voyage fare and is only valid for sailings departing within 15 months of the original sailing. The future cruise credit is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and guests are responsible for any balance due after the future cruise credit has been applied. If you end up not being able to use the future cruise credit, you will be eligible for a refund up to the amount they paid in full. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a 125% future cruise credit are not eligible for an additional future cruise credit.

If you booked your Disney Cruise with Small World Vacations and it has been affected by this, please contact your agent for assistance. They are happy to help you.

Below is a list of the current impacted departures:

Disney Magic

  • March 14-19
  • March 19-23
  • March 23-28
  • March 28-April 2
  • April 2-6
  • April 6-11
  • April 11-16
  • April 20-25
  • April 25-30

Disney Wonder

  • March 20-25
  • March 25-29
  • March 29-April 5
  • April 5-10
  • April 10-12
  • April 12-19
  • April 24-29

Disney Dream

  • March 16-20
  • March 20-23
  • March 23-27
  • March 27-30
  • March 30-April 3
  • April 3-6
  • April 6-10
  • April 10-13
  • April 13-17
  • April 17-20
  • April 20-24
  • April 24-27
  • April 27-May 1

Disney Fantasy

  • March 14-21
  • March 21-29
  • March 29-April 4
  • April 4-11
  • April 11-18
  • April 25-May 2

From Disney – Beginning March 18, 2020, an automatic final payment extension was added to select 2020 summer reservations. Final payments will now be extended out an additional 30 days. (For example, a departure with a final payment due March 18, 2020, is now extended to April 17, 2020.)

The impacted sailings are:

  • Disney Dream: Sailing embarking on June 17 through sailings embarking on August 30
  • Disney Fantasy: Sailing embarking on July 18 through sailings embarking on August 31
  • Disney Wonder: Sailing embarking on July 20 through sailings embarking on August 31
  • Disney Magic: Sailing embarking on August 5 through sailings embarking on August 30

The following policies apply:

  • Guests will not be able to complete Online Check-In or book Cruise Activities/Port Adventures if they have not paid in full
  • Disney Cruise Line Air will continue to follow existing policies
    o   Payment will be due at time of final for Flexible Air
    o   Restricted Air is non-refundable once paid
  • The cancellation policy will shift by 30 days for all non-suite/non-concierge staterooms
    o   There are no changes to the cancellation policy for Suites and Concierge Staterooms

Disney Cruise Line Coronavirus (COVID-19) Travel Alert

March 14, 2020 – 4:45 PM

Departures through April 12

From Disney – In an abundance of caution and in the best interest of our guests and employees, Disney Cruise Line previously suspended all new departures beginning Saturday, March 14, though the end of March. In order to align with a subsequent announcement from Cruise Lines International Association, Disney Cruise Line will now extend the suspension of new departures through April 12, 2020. This precautionary measure applies to all 4 of Disney’s cruise ships.

As previously shared, while we know this decision may be disappointing, the health and well-being of our Guests and Crew Members is of the greatest importance.

The Disney Fantasy and Disney Magic returned to port today. The Disney Dream will return to Port Canaveral on Monday, March 16. The Disney Wonder, which is currently in the midst of a westbound Panama Canal cruise, will continue on its scheduled itinerary, with Guests disembarking in San Diego on Friday, March 20.

Disney Cruise Line will offer Guests affected by this decision a future cruise credit or a full refund, the details of which will be provided directly to them. As a reminder, Guests who booked their reservation through a travel agent should contact their agent directly to make any modifications.

Below is a list of impacted sailings:


Disney Magic

March 14-19

March 19-23

March 23-28

March 28-April 2

April 2-6

April 6-11

April 11-16


Disney Wonder

March 20-25

March 25-29

March 29-April 5

April 5-10

April 10-12

April 12-19


Disney Dream

March 16-20

March 20-23

March 23-27

March 27-30

March 30-April 3

April 3-6

April 6-10

April 10-13


Disney Fantasy

March 14-21

March 21-29

March 29-April 4

April 4-11

April 11-18


Sailings Departing from Canada

From Disney – On Friday, March 13, 2020, the Canadian government announced they will not allow any ship with more than 500 passengers to dock in any Canadian port from now until July 1, at the earliest. The Disney Wonder has sailings that are scheduled to embark and/or debark in Vancouver beginning April 29. We are currently evaluating various options and have not made changes to any itineraries. Once a decision is made, we will reach out to Guests booked on these sailings. Given the higher than normal call volume at our Call Center, we ask that Guests and travel agents wait to contact us until after they receive an email from us. As a reminder, Guests who booked their reservation through a travel agent should contact them directly to make any modifications.


Temporary Cancellation Policy Update

Given the current situation, Disney is offering temporary adjustments to our cancellation policy to provide more flexibility for their Guests. These adjustments may continue to evolve as more information becomes available.

Disney Magic European Sailings

  • Currently, we have not made any changes to our European itineraries, which are not scheduled to begin until mid-May, though we are closely following the situation there. We continue to monitor global developments and follow the guidance of public health authorities and ports of call regarding who they will allow to disembark based on travel history and health screenings. We will notify Guests should itinerary changes be necessary.
  • Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date.
  • Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing.

Disney Magic Sailings Through May 8, 2020, and Disney Dream, Disney Fantasy and Disney Wonder Sailings Through May 31, 2020

  • All Guests scheduled to depart on the Disney Magic between now and May 8, 2020 and the Disney Dream, Disney Fantasy and Disney Wonder between now and May 31, 2020 can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. If you booked directly with Disney Cruise, please call them at (866) 325-2112 or (407) 566-3510.
  • If you booked  your Disney Cruise with a travel agent, please contact your travel agent. The credit is non-refundable and standard prevailing rates will apply.

If you booked your Disney Cruise with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.



Published: March 30, 2020