IMPORTANT Updates on Disney Cruise Line

Disney Cruise Line Updates

If you booked your Disney Cruise with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.

For up-to-date info, visit Small World Vacations’ KNOW BEFORE YOU GO page


For the most up-to-date Disney Cruise restrictions, please visit here.

For additional information about the Disney Cruise Line embarkation and sailing date policy change, please visit this page

Please read the following important information before you sail on a Disney Cruise.

For up-to-date info, visit Small World Vacations’ KNOW BEFORE YOU GO page

As a reminder, all Disney Cruise Line Guests and Castaway Club Members—including Platinum Members—are required to select a port arrival time before making their way to the cruise terminal. In order to promote physical distancing, Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time. When completing online check-in, the earliest time Guests will be able to select to arrive at the terminal is 1 p.m.

Continue to check the suggested websites below as well as other websites for updates and current procedures, policy and news.

Due to the uncertain nature of the COVID-19 health crisis, all information, details and links to websites on this page are subject to change, it is your responsibility to stay up-to-date and informed before traveling. It is important that you check and revisit these links and other resources often.

Please note the U.S. Centers for Disease Control and Prevention (CDC) has issued a Level 3 Travel Notice recommending that all people who are not fully vaccinated avoid any travel on cruise ships. The complete notice is available at https://wwwnc.cdc.gov/travel/notices/covid-3/coronavirus-cruise-ship and is subject to change by the CDC without notice.  If a threshold of COVID-19 is detected on board the cruise ship during a voyage, the voyage will be ended immediately and the ship will return to the U.S. port of embarkation, and your subsequent travel, including your return home, may be restricted or delayed. When Disney Cruise Line returns to sailing, you will be required to follow all posted instructions while sailing with Disney Cruise Line. You voluntarily assume all risks related to exposure to COVID-19. 

  • Notice to Passengers Regarding Travel Recommendation from U.S. Centers for Disease Control and Prevention (CDC) on COVID-19 and Cruise Ship Travel

    The CDC has issued a Level 3 Travel Notice recommending that all people who are not fully vaccinated avoid any travel on cruise ships. The complete notice is available at https://wwwnc.cdc.gov/travel/notices/covid-3/coronavirus-cruise-ship and is subject to change by the CDC without notice. If a threshold of COVID-19 is detected on board the cruise ship during a voyage, the voyage will be ended immediately and the ship will return to the U.S. port of embarkation, and your subsequent travel, including your return home, may be restricted or delayed.

The CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.


Important COVID-19 Information as of September 2, 2021

The COVID-19 outbreak is a rapidly evolving situation. The status of the outbreak varies by location and state and country. Local authorities are frequently updating their guidance and safety measures. Check the latest information from the Centers for Disease Control and Prevention (CDC) by clicking on these links:

It is your responsibility to check with state or local authorities where you currently reside, along your route, and at your planned destination so that you are fully aware of local circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be in place at the time of travel as well as any circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be imposed and/or required upon your return.


Disney Cruise Terms and Conditions in Regard to COVID-19

View the specific Terms and Conditions for your country.
United States

United Kingdom – 
Click here for Info to Know before UK Residents sail on Disney Cruise Staycation Sailings in the United Kingdom

All Other Countries

You agree, understand, and acknowledge, that an inherent risk of exposure to the disease COVID-19 (as defined by the World Health Organization and any strains, variants, or mutations thereof) and SARS-CoV-2 (the virus that can cause COVID-19) (collectively, “COVID-19”), and any other communicable or infectious disease, exists in any public place where people are present, including a cruise ship. “Communicable disease” means any disease or illness caused by microorganisms such as bacteria, viruses, parasites, or fungi that can be spread, directly or indirectly, from one person to another. “Infectious disease” means any disease or illness caused by microorganisms such as bacteria, viruses, parasites, or fungi that enter the body, multiply, and can cause an infection. COVID-19 is an extremely contagious communicable disease that can lead to severe illness and death. No precautions can eliminate the risk of exposure to COVID-19, and the risk of exposure applies to everyone. According to the Centers for Disease Control and Prevention (“CDC”), older adults (people 65 years and older) and people of any age who have underlying medical conditions might be at higher risk for severe illness and death from COVID-19. You acknowledge that the risk of exposure to COVID-19 and any other communicable or infectious disease includes the risk that you will expose others that you later encounter, even if you are not experiencing or displaying any symptoms of illness.

You further acknowledge and agree to review any CDC travel advisory, warning, or recommendation relating to cruise travel prior to making your cruise reservation (available at https://wwwnc.cdc.gov/travel/notices/warning/coronavirus-cruise-ship). If a threshold of COVID-19 is detected on board the cruise ship during a voyage, the voyage will be ended immediately and the ship returned to the U.S. port of embarkation, and your subsequent travel, including their return home, may be restricted or delayed.


For the most up-to-date restrictions, please visit here.

From Disney – September 2, 2021

Revised CDC Requirements for All Sailings

Disney Cruise Line has updated its CDC requirements for all sailings beginning Sept. 13, 2021 until further notice: 

Timing for Pre-Sail COVID-19 Testing:

  • The window in which Guests 11 years of age and under must take and submit proof of a negative COIVD-19 test result has been reduced. Instead of between 5 days and 24 hours prior to the sail date, tests must be taken and submitted between 3 days and 24 hours prior to the sail date.
  • The test should be a rapid PCR test or lab-based PCR test. Rapid antigen tests are not accepted.

Embarkation COVID-19 testing:

  • All Guests, regardless of age and vaccination status, are required to take a COVID-19 test administered by Inspire Diagnostics at the terminal before boarding.
  • Disney Cruise Line will cover the cost.

Additionally, beginning Sept. 3, 2021, all Guests 12 years of age and older, must be fully vaccinated to sail to any destination. Guests 11 years of age and younger are not required to be vaccinated but must provide proof of a negative pre-trip PCR COVID-19 test. The only exception is for Panama Canal sailings: all passengers must be vaccinated.

Safe Passage Website Update
In addition, Disney Cruise Line has an update on the Safe Passage Website:

  • Beginning Aug. 31, Guests can register and create an account associated with their reservation starting at 15 days prior to their sailing instead of 33 days prior to their sailing.
  • This will shorten the time window in which Guests can register and request test kits.
  • When a sail ID changes or a Guest changes their itinerary, they will need to re-register the reservation with Safe Passage.
  • If a test kit was ordered previously, a new kit must also be requested, as each test kit is specific to that sailing. Reducing the number of days to create an account also lowers the risk of the wrong test kit being utilized.
  • This change also aligns with the Cruise Date Flexibility policy that allows Guests to change their sail date up to 15 days prior to embarkation. This is for bookings confirmed by July 31, 2021 and sailings before Dec. 31, 2021.

From Disney September 13, 2021

As you are aware, due to recently updated technical guidance from the CDC, Guests 11 years of age and younger are not required to be vaccinated but must provide proof of a negative COVID-19 PCR test result (paid for by the Guest) taken between 3 days and 24 hours before their sail date. The test should be a rapid PCR test or lab-based PCR test. Rapid antigen tests will not be accepted.

For Guests who express concerns on the timing of the test or have questions about any alternative options, the following three (3) options for pre-cruise PCR COVID-19 testing can be provided:

Option 1 (NEW!): Guests may use the Safe Passage website to purchase and schedule a pre-trip test to be performed at a testing location in Central Florida, 1-3 days before their sail date.

Beginning Sept. 13, 2021, Guests may use the Safe Passage website to purchase and schedule a pre-trip test to be performed at a testing site in Central Florida, performed 1-3 days before their sail date. The cost is US $98.33 per test (which includes a 3.5% processing fee).

Testing locations will be set up at the Orlando International Airport and at the Radisson Resort in Cape Canaveral, Florida.

The Orlando International Airport Testing Location will be open 10 a.m. to 8 p.m., 7 days a week.

The Cape Canaveral Radisson Resort, near Port Canaveral, will be open 12 p.m. to 7 p.m., 7 days a week.

Results take 24-48 hours to process and will be sent to the email address provided during the registration on the Safe Passage website.

Guests who completed an at-home test kit, but did not mail it to Inspire via UPS, can drop off their completed test sample at one of the onsite testing locations in Central Florida.

Option 2: Guests residing in the United States may purchase a pre-trip, at-home PCR test directly from the Safe Passage website by Inspire Diagnostics.

Guests residing in the United States may purchase an at-home PCR testing kit directly from the Safe Passage website by Inspire Diagnostics at a cost of US $98.33 per test (which includes a 3.5% processing fee).

Test kits must be administered and mailed back to Inspire Diagnostics exactly 3 days before the sail date and mailed using the pre-paid UPS envelope included with the kit.

Guests must drop the envelope at an official UPS drop box or at a UPS store location. Guests must not use a “UPS Access Point” for shipment, which are drop boxes located at a retail outlet such as pharmacy, grocery store or gas station.

Results will be available 24 to 48 hours from the time the sample is received by Inspire Diagnostics and will be sent to the email address provided during registration on the Safe Passage website.

Guests who completed an at-home test kit, but did not mail it to Inspire via UPS, can drop off their completed test sample at one of our onsite testing locations in Central Florida located at the Orlando International Airport and at the Radisson Resort in Cape Canaveral.

Option 3: Guests may obtain their PCR test from any independent testing provider.

Guests may obtain their PCR test from any independent testing provider. When selecting an independent testing provider, Guests should choose a provider with the fastest processing time, as the window for testing and submitting test results is between 3 days and 24 hours prior to their sailing. If the Guests is submitting their test sample to an independent provider by mail, overnight mail is recommended.

Additionally, the following is an update on how old a child must be in order to sail with a negative COVID-19 PCR test:

Guests who turn 12 within 5 weeks of embarkation are permitted to sail but will be required to follow testing protocols, which include providing proof of a negative COVID-19 PCR test result (paid for by the Guest) taken between 3 days and 24 hours before their sail date. This test should be a rapid PCR test or lab-based PCR test. Rapid antigen tests will not be accepted. Additionally, they will also be required to take a COVID 19 test administered by Inspire Diagnostics at the terminal before boarding, per recently updated CDC guidance.


From Disney – September 2, 2021

Disney Wonder to Resume Sailing from California Oct. 1, 2021

Disney Cruise Line is planning to resume sailings for the Disney Wonder on Oct. 1, 2021. These include California sailings, as well as the Panama Canal Sailing on Nov. 5, 2021. Galveston, Texas sailings will be announced at a later date.

Please note that on California sailings, Guests ages 12 years and older must be fully vaccinated. Guests 11 years of age and younger are not required to be vaccinated, but must provide proof of a negative COVID-19 PCR test taken between 3 days and 24 hours prior to sailing. Additionally, ALL Guests regardless of age and vaccination status must take a Disney Cruise Line-paid PCR COVID-19 test administered by Inspire Diagnostics at the terminal before boarding. For back-to-back sailings, ALL Guests regardless of age and vaccination status must take a PCR COVID-19 test administered by Inspire Diagnostics at the terminal after debarking the ship from their first cruise and before re-boarding for their second cruise.

Fully vaccinated Guests who wish to disembark the ship while in a port of call can do so without the need to purchase a Disney Cruise Line Port Adventure. Guests who are vaccinated and wish to disembark the ship with unvaccinated children will need to purchase a Disney Cruise Line Port Adventure.

For the Panama Canal sailing, please note that all Guests, regardless of age, must be fully vaccinated. Guests 11 years of age and younger will be unable to sail. All Guests must undergo a Disney Cruise Line-paid PCR COVID-19 test administered by Inspire Diagnostics at the terminal before boarding.

For California cruises, all 4-night sailings call on Cabo San Lucas with two sea days. All 3-night sailings call on Ensenada with one sea day. For the 14-night Panama Canal sailing, there will be an additional day at sea instead of a stop at Grand Cayman.


As part of the relaunch of the Disney Wonder, two California sailings are being cancelled:

  • 2-night sailing on Sept. 24
  • 5-night sailing on Sept. 26

If paid in full, Guest will receive a 125% future cruise credit. If not paid in full, Guests will receive a full voyage refund. All UK and EU Guests will receive a future cruise credit that must be used within 14 days or receive a voyage refund.


Additionally, many California itineraries are being modified. SeaMails will deploy to affected Guests:

7-night itinerary modifications:

  • Oct. 1 sailing will be converted from a 7-night to a 4-night cruise followed by a 3-night cruise on Oct. 5.
  • All existing reservations will automatically be modified to a 4-night sailing on Oct. 1.
  • Beginning Sept. 16, all standard cancellation fees apply.
  • If the Guest remains on a new 4-night or 3-night sailing, they will receive a $400 non-refundable onboard credit. The voyage fare and vacation protection plan will be adjusted and a 25% future discount will be awarded after sailing.*
  • *Please note: the future discount cannot be used on the sailing immediately following the original voyage or the Disney Wish Maiden Voyage; the discount must be applied toward a future cruise commencing on or before Sept. 30, 2022. The 25% future discount and onboard credit can only be earned on the Oct. 1 (4-night) OR Oct. 5 (3-night) sailings.
  • If the Guest moves their sailing, the voyage fare is adjusted to the new sailing. No onboard credit or discount will be offered and the vacation protection plan will be adjusted to the new sailing.
  • If the Guest decides to cancel, they will receive a full refund of the voyage fare. No onboard credit or discount will be offered and Disney will give a full refund of airfare and the vacation protection plan if they were booked with Disney.

FROM Disney – August 26, 2021

Disney Cruise Line is temporarily modifying the itineraries of select 4-night Disney Dream sailings to include an additional day at our private island, Castaway Cay, instead of visiting Nassau, The Bahamas. This impacts sailings on September 13, 20 and 27, as well as on October 4, 2021. The itinerary will now include:

Monday – Port Canaveral, Florida
Tuesday – Day at Sea
Wednesday – Disney Castaway Cay
Thursday – Disney Castaway Cay
Friday – Port Canaveral, Florida

Additionally, on 3-night itineraries, we are temporarily modifying the itineraries of select Disney Dream sailings to include a day at sea instead of visiting Nassau, The Bahamas. This impacts sailings on September 10, 17 and 24, as well as on October 1 and 8, 2021. The itinerary will now include:

Friday – Port Canaveral, Florida
Saturday – Day at Sea
Sunday – Disney Castaway Cay
Monday – Port Canaveral, Florida

SeaMails for these itinerary changes will be sent to impacted Guests today:

Disney Dream 4-night Itinerary Change
Sailings: 9/13, 9/20, 9/27, 10/4

Dear Guest,

All of us at Disney Cruise Line hope you and your family are staying well. We are reaching out with important information about your upcoming 4-night sailing aboard the Disney Dream.

As you may know, the health and safety of our Guests, Cast Members and Crew Members is a top priority. We are resuming sailing in a gradual, phased approach that emphasizes multiple layers of health and safety measures, developed in consideration of guidance from the US Centers for Disease Control and Prevention and other medical experts.

As part of our phased approach, we have temporarily modified the itineraries of select Disney Dream sailings to include an additional day at our private island, Castaway Cay instead of visiting Nassau, The Bahamas. Your revised sailing itinerary is below.

Monday – Port Canaveral, Florida
Tuesday – Day At Sea
Wednesday – Disney Castaway Cay
Thursday – Disney Castaway Cay
Friday – Port Canaveral, Florida

For sailings to the Bahamas beginning September 3 until November 1, 2021, The Bahamas will require that all cruise ship passengers ages 12 and older be fully vaccinated in order for a ship to be allowed entry into any of its cruise ports, including private islands like Disney Castaway Cay. To comply with this new requirement, all Guests ages 12 and older on your sailing must be fully vaccinated to board the ship.

Guests must provide proof of vaccination by uploading their vaccination card to the Safe Passage by Inspire website no later than 24 hours before their sailing. Guests under the age of 12 must still provide proof of a negative lab-based COVID-19 PCR test taken between 5 days and 24 hours prior to the sail date by uploading their test results to the Safe Passage by Inspire website. They will also be required to undergo a second COVID-19 PCR test administered by Inspire Diagnostics at the terminal prior to boarding.

If you have not done so already, please download the Disney Cruise Line Navigator app or go online to make advance reservations that are necessary for participating in youth activities or reserve premium experiences like beverage tastings and dinner at Palo. At this time, we are still finalizing some of the onboard activity offerings and Port Adventures for your sailing and encourage you to continue checking back as new inventory becomes available.

We look forward to welcoming you aboard soon!

Sincerely,

The Cast and Crew
Disney Cruise Line


Disney Dream 3-night Itinerary Change
Sailings: 9/10, 9/17, 9/24, 10/1, 10/8

Dear Guest,

All of us at Disney Cruise Line hope you and your family are staying well. We are reaching out with important information about your upcoming 3-night sailing aboard the Disney Dream.

As you may know, the health and safety of our Guests, Cast Members and Crew Members is a top priority. We are resuming sailing in a gradual, phased approach that emphasizes multiple layers of health and safety measures, developed in consideration of guidance from the US Centers for Disease Control and Prevention and other medical experts.

As part of our phased approach, we have temporarily modified the itineraries of select Disney Dream sailings to include a day at sea instead of visiting Nassau, The Bahamas. Your revised sailing itinerary is below.

Friday – Port Canaveral, Florida
Saturday – Day at Sea
Sunday – Disney Castaway Cay
Monday – Port Canaveral, Florida

For sailings to the Bahamas beginning September 3 until November 1, 2021, The Bahamas will require that all cruise ship passengers ages 12 and older be fully vaccinated in order for a ship to be allowed entry into any of its cruise ports, including private islands like Disney Castaway Cay. To comply with this new requirement, all Guests ages 12 and older on your sailing must be fully vaccinated to board the ship.

Guests must provide proof of vaccination by uploading their vaccination card to the Safe Passage by Inspire website no later than 24 hours before their sailing. Guests under the age of 12 must still provide proof of a negative lab-based COVID-19 PCR test taken between 5 days and 24 hours prior to the sail date by uploading their test results to the Safe Passage by Inspire website. They will also be required to undergo a second COVID-19 PCR test administered by Inspire Diagnostics at the terminal prior to boarding.

If you have not done so already, please download the Disney Cruise Line Navigator app or go online to make advance reservations that are necessary for participating in youth activities or reserve premium experiences like beverage tastings and dinner at Palo. At this time, we are still finalizing some of the onboard activity offerings and Port Adventures for your sailing and encourage you to continue checking back as new inventory becomes available.

We look forward to welcoming you aboard soon!

Sincerely,

The Cast and Crew
Disney Cruise Line


FROM DISNEY – August 24, 2021

Beginning September 3 until November 1, 2021, The Bahamas will require that all cruise ship passengers ages 12 and older be fully vaccinated in order for a ship to be allowed entry into any of its cruise ports, including private islands like Disney Castaway Cay.

To comply with this new requirement, all Guests ages 12 and older on upcoming sailings must be fully vaccinated to board the ship. Approved vaccines include those produced by Pfizer, Moderna, AstraZeneca and Johnson & Johnson. Please note, in accordance with CDC guidelines:

  • Guests who have received both doses of Moderna, Pfizer or AstraZeneca are considered fully vaccinated 14 days after the second dose has been administered.
  • Guests who have received Johnson & Johnson are considered fully vaccinated 14 days after receiving one dose.
  • Guests with both one dose of Moderna and one dose of Pfizer are considered fully vaccinated 14 days after the second dose.
  • Guests who have received one single dose of a vector vaccine (e.g. AstraZeneca) and one single dose of a mRNA vaccine (e.g. Pfizer, Moderna) are not considered fully vaccinated.

Guests who choose not to provide proof of vaccination to meet the requirements of The Bahamas will not be permitted to board the ship.

Guests on a sailing to The Bahamas (including Disney Castaway Cay) departing from September 3, 2021, to prior to November 1, 2021, may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting your travel agent by September 3, 2021. Please note that cancellation fees imposed by third-party suppliers, including airlines, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after September 4, 2021.

If the Guest moves their sailing, the voyage fare will be adjusted to the new sailing. If the Guest decides to cancel, they will receive a full refund of the voyage fare. Please note that cancellation fees imposed by third-party suppliers, including airlines, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after September 4, 2021.


Please see the SeaMail from Disney Cruise below which will be distributed to Guests on affected sailings today:

Dear Guest,

All of us at Disney Cruise Line hope you and your family are staying well. We are reaching out with important information regarding your upcoming sailing.

Beginning September 3 until November 1, 2021, The Bahamas will require that all cruise ship passengers ages 12 and older be fully vaccinated in order for a ship to be allowed entry into any of its cruise ports, including private islands like Disney Castaway Cay.

To comply with this new requirement, all Guests ages 12 and older on your upcoming sailing must be fully vaccinated to board the ship. Approved vaccines include those produced by Pfizer, Moderna, AstraZeneca and Johnson & Johnson. Please note, in accordance with CDC guidelines:

  • Guests who have received both doses of Moderna, Pfizer or AstraZeneca are considered fully vaccinated 14 days after the second dose has been administered.
  • Guests who have received Johnson & Johnson are considered fully vaccinated 14 days after receiving one dose.
  • Guests with both one dose of Moderna and one dose of Pfizer are considered fully vaccinated 14 days after the second dose.
  • Guests who have received one single dose of a vector vaccine (e.g. AstraZeneca) and one single dose of a mRNA vaccine (e.g. Pfizer, Moderna) are not considered fully vaccinated.

Guests must provide proof of vaccination by uploading their vaccination card to the Safe Passage by Inspire website no later than 24 hours before their sailing. Guests who choose not to provide proof of vaccination to meet the requirements of The Bahamas will not be permitted to board the ship.

Guests under the age of 12 must still provide proof of a negative lab-based COVID-19 PCR test taken between 5 days and 24 hours prior to the sail date by uploading their test results to the Safe Passage by Inspire website. They will also be required to undergo a second COVID-19 PCR test administered by Inspire Diagnostics at the terminal prior to boarding.

Guests on a sailing to The Bahamas (including Disney Castaway Cay) departing from September 3, 2021, to prior to November 1, 2021, may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting your travel agent by September 3, 2021. Please note that cancellation fees imposed by third-party suppliers, including airlines, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after September 4, 2021.

We appreciate your understanding of the need to change our policies to comply with the Bahamas’ new requirements. The health and safety of our Guests, Cast Members and Crew Members is a top priority.

We look forward to welcoming you aboard.

Sincerely,

The Cast and Crew
Disney Cruise Line


FROM DISNEY – August 16, 2021

Updates to Disney Fantasy Voyages – Cancellation and Itinerary

The Disney Fantasy will resume sailing beginning Sept. 11, 2021.

Disney Cruise Line
 is making several changes to upcoming Disney Fantasy voyages, including the cancellation of one sailing and the modification of four itineraries.

The 7-night sailing on Sept. 4, 2021 will be cancelled. The following Guest Recovery actions will be taken:

Guest Recovery
If paid in full, 125% Future Cruise Credit
If not paid in full, full voyage refund
UK/EU Guests – Full voyage refund; not able to issue Future Cruise Credit

Additionally, Disney Cruise Line is converting four Disney Fantasy sailings from 7-night cruises to 4-night cruises for the following dates:

Original 7-Night Cruises Converting to 4-Night Cruises
New itineraries have two stops at Disney’s Castaway Cay; no other ports of call on these sailings.
Original Date New Sail Dates
Sept. 11, 2021 Sept. 11-15, 2021
Sept. 18, 2021 Sept. 18-22, 2021
Sept. 25, 2021 Sept. 25-29, 2021
Oct. 2, 2021 Oct. 2-6. 2021

Guests will be given three courses of action to choose from: remain on the same sailing, move their sailing, or cancel.

If the Guest remains on the same sailing If the Guest moves their sailing If the Guest decides to cancel
$400 non-refundable onboard credit Voyage fare is adjusted to the new sailing Full refund of voyage
Voyage fare and Vacation Protection Plan will be adjusted No onboard credit or discount will be offered No onboard credit or discount will be offered
25% future discount awarded after sailing* Vacation Protection Plan adjusted to new sailing Full refund of air and Vacation Protection Plan if booked by Disney

* Please note that the future discount cannot be used on the Disney Wish maiden voyage; discount must be applied toward a future cruise commencing on or before Sept. 30, 2022.

For cancellations or modifications received on or after Aug. 31, 2021, standard cancellation fees will apply. If Disney Cruise Line does not receive a phone call from the travel agent or Guest, Disney Cruise Line will assume the Guest will be sailing on the 4-night voyage on the same date.

Please note – for the period of Aug. 16-24, 2021:

  • Reservations will be modified to the shortened itinerary and a confirmation will be generated.

Please note that these new 4-night sailings are available to book by new Guests. The 4-night sailings on Sept. 11, Sept. 18, Sept. 25 and Oct. 2, 2021 will open for new bookings on Aug. 25, 2021.

Disney Cruise Line expects to resume sailing 7-night and longer voyages beginning Oct. 9, 2021. We look forward to sharing more information soon.

Please complete all necessary steps before sailings, including:

  • Completing PCR tests
  • Performing Online Check-In
  • Registering on the Safe Passage website

For longer sailings, there will be new debarkation day COVID-19 testing.

  • All Guests (both adults and children of every age) on 5-night or longer sailings are required to undergo a rapid PCR test for COVID-19, to be administered by Inspire Diagnostics on the ship, prior to debarking the ship.
    • A $65 test fee will be charged to the folio of all Guests 12 years and older.
    • More information about debarkation day COVID-19 testing on sailings of 5 nights or longer will be available shortly.
  • However, Guests booked on 5-night or longer sailings who choose to provide proof of vaccination will not be required to take a COVID-19 test before debarkation.

Guests who do not comply with all COVID-19 vaccine requirements may be denied boarding.


SeaMails are being sent today to affected Guests for both the sailing cancellation and the sailing modifications. Please see below:

Sailing Cancellation SeaMail
Dear Guest,

All of us at Disney Cruise Line hope you and your family are staying well.

As you may have heard, the Disney Dream is currently sailing in The Bahamas and we are making plans for the Disney Fantasy to begin sailing in September. This is an important next step toward our gradual and responsible resumption of service in U.S. waters. As part of the initial return of the Disney Fantasy, we will be revising itineraries on some sailings, making it necessary for us to cancel your September 4, 2021, sailing.

We are offering affected Guests who have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing on or before September 30, 2022, or a full refund. The credit has automatically been added to your account. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,

The Cast and Crew
Disney Cruise Line

*The Future Cruise Credit (FCC) is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing on or before September 30, 2022. Select Disney Wish block-out dates apply. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.


Sailing Modification SeaMail

Dear Guest,

All of us at Disney Cruise Line hope you and your family are staying well. We are reaching out with important information about your upcoming sailing aboard the Disney Fantasy.

As we welcome Guests aboard our ships, the health and safety of our Guests, Cast Members and Crew Members is a top priority. We are resuming sailing in a gradual, phased approach that emphasizes multiple layers of health and safety measures, developed considering guidance from the U.S. Centers for Disease Control and Prevention and other medical experts.

As part of our phased approach, we have modified select 7-night Disney Fantasy sailings into 4-night sailings. Your sailing is now a 4-night sailing featuring a day at sea and two stops at our private island, Castaway Cay.

We will refund the difference in the cost of your voyage fare, taxes, fees, and port expenses, and Vacation Protection Plan, if applicable, to reflect the new itinerary. As a thank you for sailing with us on the 4-night cruise, each stateroom will receive a $400 non-refundable onboard credit that can be used toward onboard purchases. In addition to the onboard credit, Guests that remain on their original sail date will also receive a 25% discount* that can be applied to most future sailings taken by September 30, 2022. This discount will be available to add to a future booking once you return from your 4-night sailing.

We ask that you call us at 1-866-352-6685 or 407-566-7797 between August 25th and August 30th, 2021 to let us know if you will remain on this revised itinerary. If you prefer, you also have the option to move to another sail date, or cancel your reservation and receive a full refund back to the original form of payment.

While we are making changes to your sailing, your reservation will not be visible on DisneyCruise.com or via the Disney Cruise Line Navigator app. Updated confirmations with pricing and itinerary details will be sent to each reservation by August 25, 2021.

Please be sure to review the information available on the Know Before You Go section of our website to understand our health and safety protocols and boarding requirements, as well as find answers to many frequently asked questions.

We look forward to welcoming you aboard soon.

Sincerely,

The Cast and Crew

Disney Cruise Line

* This exclusive 25% discount for a sailing departing on or before September 30, 2022, is only available to Guests who remain on their original sail date with the modified itinerary. The discount is applied per person and is non-transferable, non-refundable and has no cash value. The discount cannot be applied to the Disney Wish Maiden Voyage on June 9, 2022. Guests are responsible for any balance due after the discount has been applied. Standard cancellation policies and terms and conditions apply to future sailings.


FROM DISNEY – August 4,  2021 – Beginning today, August 4, 2021, a temporary final payment extension was added to Disney Cruise Line sailings through Jan. 31, 2022. As part of this policy, we are temporarily extending final payment until 60 days prior to sailing for Guests booked in unrestricted stateroom categories.

EMails about this will be going out today to Travel Agents and Guests booked on January 2022 sailings.


FROM DISNEY July 23, 2021 – Beginning August 9, the Disney Dream will kick off our long-awaited return to cruising from the U.S.—with tropical voyages to the Bahamas departing from Port Canaveral, Florida. Three- and four-night cruises will visit our private island, Castaway Cay, for an unforgettable vacation at sea.

Our entire Cast and Crew have missed you! Right now, we’re working hard to get ready for your return, and our focus remains on operating in a responsible way while creating magic for all on board. That’s why we’ve enhanced our health and safety measures to promote wellness for Guests and Crew aboard our ships and in the destinations we visit.

As always, our ships are overflowing with magic—from beloved character encounters to enchanting Broadway-style musicals and a spectacular fireworks display at sea. And, you’ll be pleased to know that we’ve come up with new and exciting ways to create memories together—tailored to our times and presented with all the care you’ve come to expect from Disney Cruise Line.

We couldn’t be more excited for you to join us on board. Here’s to charting a magical course together again!

Please check out this video that was shared on the Disney Parks Blog. 


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The following information includes procedures that are being implemented for the well-being of Disney Cruise Guests and Crew Members:

  • All Guests must provide proof of a negative COVID-19 PCR test (at the Guests’ expense) taken between 5 days and 24 hours prior to the sail date.
  • All guests will be required to take a COVID-19 rapid test provided by Disney, in the terminal prior to boarding and comply with other health and safety requirements. The $65 test fee will be charged to the folio of all Guests 12 years and older.
  • For cruises departing from Florida through December 31, 2021, guests 12 years and older must provide proof of a valid travel insurance policy
  • Guests who are fully vaccinated may choose to provide proof of vaccination in order to be exempt from pre-trip and embarkation testing requirements (unless arriving from outside the United States) and travel insurance requirements.
  • Guests ages 2 and older are required to wear a face covering on the ship and at our terminals , except in designated areas and situations
  • Certain onboard venues, experiences and other offerings will be modified or unavailable, will have limited capacity and availability and may be subject to advance reservations.
For up-to-date info, visit Small World Vacations’ KNOW BEFORE YOU GO page.

UPDATE FROM DISNEY  – July 23, 2021 :

Disney Cruise Line recently updated its Flexible Refund Policy.

  • Guests who experience one or more of the qualifying scenarios on the day of embarkation will be denied boarding. Guests who are denied boarding will receive a Denied Boarding Voucher for the full amount of their sailing or a full refund without Disney-imposed cancellation fees.
  • Once onboard, Guests who are subject to a mandatory quarantine or who test positive for COVID-19 will receive a pro-rated voucher for a future cruise or a pro-rated refund.

Guests on Disney Dream sailings through March 28, 2022 will have the option to modify their sail date or cancel their reservation to receive a full refund without Disney-imposed cancellation fees back to the original form of payment as long as they do so by August 6, 2021. On or after August 7, 2021, standard fees will apply for modifications or cancellations.


UPDATE FROM DISNEY – July 27, 2021

Disney Cruise Line recently updated its Flexible Refund Policy.

  • Guests who experience one or more of the qualifying scenarios on the day of embarkation will be denied boarding. Guests who are denied boarding will receive a Denied Boarding Voucher for the full amount of their sailing or a full refund without Disney-imposed cancellation fees.
  • Once onboard, Guests who are subject to a mandatory quarantine or who test positive for COVID-19 will receive a pro-rated voucher for a future cruise or a pro-rated refund.

The updated policy can be found on the Book Your Disney Cruise with Confidence page.

Guests on Disney Dream sailings through March 28, 2022 will have the option to modify their sail date or cancel their reservation to receive a full refund without Disney-imposed cancellation fees back to the original form of payment as long as they do so by August 6, 2021. On or after August 7, 2021, standard fees will apply for modifications or cancellations.


UPDATE FROM DISNEY – July 1, 2021 

Based on feedback from Guests booking the Disney Magic at Sea U.K. Staycations, several updates have been made to the Know Before You Go page, including information about Buena Vista Theatre, Family Game Shows, documentation requirements and more:

  • Buena Vista Theatre
    • First-run films as well as popular motion-picture releases and classic Disney films are available for Guest’s viewing pleasure throughout the day inside the Buena Vista Theatre. Seating is available on a first-come, first-served basis—no advance reservations required. Guests may check the Disney Cruise Line Navigator app while on board for showtimes.
  • Family Game Shows
    • Game shows are available inside D Lounge and Fathoms throughout the day—no advance reservations required. Guests may check the Disney Cruise Line Navigator app while on board for the most up-to-date schedule.
  • Reserved Show Times
    • In order to watch a live stage show inside the Walt Disney Theatre, Guests must reserve a show time and arrival time. Arrival times are staggered to promote physical distancing. For the 5:45 PM show, arrival times are 5:00 PM, 5:15 PM and 5:30 PM; for the 8:45 PM show, arrival times are 8:00 PM, 8:15 PM and 8:30 PM. Reservations can be made online or through the Disney Cruise Line Navigator app on a first-come, first-served basis beginning 30 days prior to the date you set sail.
      • Please note, when making reservations, Guests should be sure to choose a show time that does not conflict with the time they’re scheduled to attend dinner. If they are assigned to the Main (First) Seating, they should reserve the 8:45 PM show; if they are assigned to the Second Seating, they should reserve the 5:45 PM show.
  • Quiet Cove Pool
    • Advance reservations are not required for Guests looking to spend time at Quiet Cove Pool. Guests are also not required to join a virtual queue to access the Quiet Cove Pool area.
  • Please note that Disney Cruise Line has updated its guidelines for face coverings on UK sailings.All Guests (ages 11 and up, including those who are fully vaccinated against COVID-19) are required to wear face coverings indoors, except when in their staterooms or actively eating or drinking (while stationary and maintaining appropriate physical distance). Face coverings are not required for guests outdoors while onboard the ship.

UPDATE – June 29, 2021 – From Disney

Beginning today, June 29, 2021, a temporary final payment extension was added to Disney Cruise Line sailings through Dec. 31, 2021. We are also temporarily relaxing our cruise cancellation fee schedule for sailings through Dec. 31, 2021.

These temporary changes are in addition to our Cruise Date Flexibility* Option that already allows Guests the flexibility to change their sail date up to 15 days prior to departure for any cruise booked by July 31, 2021, for scheduled sailings on or before December 31, 2021.


UPDATE: June 8, 2021 – Disney Cruise Line Extends Suspension of Sailings

As you may have heard, the Centers for Disease Control and Prevention has approved Disney’s application to conduct a simulation cruise aboard the Disney Dream on June 29. This is an important next step toward Disney’s gradual and responsible resumption of service in U.S. waters. But Disney still have work to do, including finalizing their new health and safety protocols, bring crew back onboard and preparing their ships to welcome Guest again. Because of this, it is necessary for them to cancel the following sailings:

  • Disney Dream departures through 8/6/21
  • Disney Fantasy departures through 8/28/21
  • Disney Wonder departures through 9/19/21
  • Disney Magic departures in the U.S. through 11/4/21

dISNEY ISoffering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing on or before September 30, 2022, or a full refund. The credit has automatically been added to the Guest’s account and can be applied as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.


UPDATE FROM DISNEY – May 28, 2021

Beginning today, May 28, 2021, a temporary final payment extension was added to Disney Cruise Line sailings through Nov. 30, 2021.  We are also temporarily relaxing our cruise cancellation fee schedule for sailings through Nov. 30, 2021.

These temporary changes are in addition to our Cruise Date Flexibility* Option that already allows Guests the flexibility to change their sail date up to 15 days prior to departure for any cruise booked by June 30, 2021, for scheduled sailings on or before November 30, 2021.

*This temporary Cruise Date Flexibility is valid for new and existing reservations booked prior to June 30, 2021, and allows Guests to change their departure up to 15 days before their sailing for any cruise departing through November 30, 2021. Guests that wish to change their sail date must move to a future sailing that commences on or before September 30, 2022. Prevailing rates apply and Guests are responsible for any balance due after the reservation has been modified. Guests are unable to return to their original sail date once the reservation has been changed. Should you cancel your new sail date, any cancellation fees applicable to the original sail date will be deferred and applied as a minimum cancellation fee to the future sailing. Standard air cancellation fees apply for Guests who booked flights through Disney Cruise Line.


UPDATE FROM DISNEY _ May 17, 2021

Effective today, May 17, 2021, a change has been made to the timing for when Vacation Protection Plan (VPP) must be added and subsequently paid in full for a Disney Cruise Line reservation booked in a Concierge Suite or Concierge Stateroom.

When booking a Concierge Suite or Concierge Stateroom, guests wishing to add VPP to the reservation must add and pay for VPP at the time the deposit is paid on the reservation. Deposits for Concierge Suites and Concierge Staterooms are non-refundable.  VPP has to be paid prior to a non-refundable charge being applied to the reservation.

Similarly to Restricted Air, Concierge Suites and Concierge Staterooms are subject to cancellation fees as soon as the deposit payment is made; therefore, VPP cannot be added once the deposit has been paid.  Should guests elect to decline VPP, they will be unable to add it later, even if they downgrade to a non-Concierge stateroom.


UPDATE: April 15, 2021 – Disney Cruise Line Extends Suspension of Sailings Departing Through Oct. 9, 2021

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully reviewing the recently released guidance from the U.S. Centers for Disease Control and Prevention and working toward resuming operations. As we continue to refine our protocols for our eventual return to service, we are cancelling all Disney Magic sailings departing through October 9, 2021.

We are offering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing on or before September 30, 2022, or a full refund. The credit has automatically been added to your account, and can be applied as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.


UPDATE FROM DISNEY – April 6, 2021

Disney Cruise Line Extends Suspension of All Departures through June 2021, and Disney Magic European sailings through Sept. 19, 2021

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully reviewing the recently released guidance from the U.S. Centers for Disease Control and Prevention and working toward resuming operations. As we continue to refine our protocols for our eventual return to service, we are cancelling all sailings departing through June 2021. We have also made the decision to cancel Disney Magic European sailings from Barcelona, Dover and Copenhagen through Sept. 18, 2021.

We are offering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing on or before September 30, 2022, or a full refund. The credit has automatically been added to their account and can be applied as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Guests with Embedded packages on the impacted sailings will automatically be refunded the cost of their Adventures by Disney Embedded package.

Guests booked on an impacted Disney Cruise Line sailing and the associated Adventures by Disney Escape package will be contacted and offered the ability to remain booked, move their reservation to another Adventures by Disney Adventure or receive a full refund.


UPDATE FROM DISNEY _ March 5, 2021

Beginning today, March 5, 2021, a temporary final payment extension was added to Disney Cruise Line sailings through Sept. 30, 2021. In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through Sept. 30, 2021.

In addition, to give guests more peace of mind, Disney Cruise Line has recently extended its temporary Cruise Date Flexibility option, allowing them the option to change their sail day up to 15 days prior to their cruise. This means that for any new or existing cruises booked by April 30, 2021, for scheduled sailings on or before Sept. 30, 2021, they can change their sail date up to 15 days prior to departure.


UPDATE FROM DISNEY – February 24, 2021

UPDATE: Feb. 24 – Disney Cruise Line Extends Suspension of All Departures through May and Disney Magic sailings through Aug. 10, 2021

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling all sailings departing through May 2021.

Given the likelihood of international borders remaining closed for an extended period of time, we have also made the decision to cancel Disney Magic sailings through Aug. 10, 2021.

We are offering affected Guests who have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to Sept. 30, 2022, or a full refund. The credit has automatically been added to guests’ account and can be applied as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Affected Guests and travel professionals will receive an email from Disney Cruise Line outlining details and next steps.

Most Adventures by Disney Escape Packages that are booked in conjunction with one of these Disney Cruise Line vacations will also be cancelled. Travel Agents and Guests who are booked on one of these packages will receive a SeaMail and a phone call from Adventures by Disney.  Guests who purchased an Adventures by Disney cruise package as part of the vacation will automatically receive a refund back to the original form of payment.

*The Future Cruise Credit (FCC) is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing on or before September 30, 2022. Select Disney Wish block-out dates apply. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.


UPDATE FROM DISNEY: February 23, 2021

Disney Cruise Line Extends Future Cruise Credit to Sept. 30, 2022

At Disney Cruise Line we understand that these are challenging times, but we take comfort in knowing that brighter days are ahead. We can’t wait to welcome our Guests back onboard and return to making magic at sea.

During this time of uncertainty, we want to provide guests and their family with even more flexibility. Because a guest’s sailing was cancelled due to COVID-19, they were previously offered the choice of either a future cruise credit* equal to 25%, 125% or 150% of their original voyage fare to be used by March 31, 2022 or a full refund. We are now extending the use of their future cruise credit to sailings from sailings commencing prior to May 31, 2022 to sailings that depart by Sept. 30, 2022.


If you booked your Disney Cruise with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.



Published: September 13, 2021


Published: September 13, 2021

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