Updates on Disney Cruise Line

Disney Cruise Line Updates

If you booked your Disney Cruise with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.


For the most up-to-date Disney Cruise restrictions, please visit here.

For additional information about the Disney Cruise Line embarkation and sailing date policy change, please visit this post.

Please read the following important information before you sail on a Disney Cruise.

Continue to check the suggested websites below as well as other websites for updates and current procedures, policy and news.

Due to the uncertain nature of the COVID-19 health crisis, all information, details and links to websites on this page are subject to change, it is your responsibility to stay up-to-date and informed before traveling. It is important that you check and revisit these links and other resources often.

Please note the U.S. Centers for Disease Control and Prevention (CDC) has issued a Level 4 Travel Notice recommending that all people avoid travel on cruise ships. The complete notice is available at https://wwwnc.cdc.gov/travel/notices/covid-4/coronavirus-cruise-ship and is subject to change by the CDC without notice. If a threshold of COVID-19 is detected on board the cruise ship during a voyage, the voyage will be ended immediately and the ship will return to the U.S. port of embarkation, and your subsequent travel, including your return home, may be restricted or delayed.

The CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.


Important COVID-19 Information as of February 5, 2021

The COVID-19 outbreak is a rapidly evolving situation. The status of the outbreak varies by location and state and country. Local authorities are frequently updating their guidance and safety measures. Check the latest information from the Centers for Disease Control and Prevention (CDC) by clicking on these links:

It is your responsibility to check with state or local authorities where you currently reside, along your route, and at your planned destination so that you are fully aware of local circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be in place at the time of travel as well as any circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be imposed and/or required upon your return.


Disney Cruise Terms and Conditions in Regard to COVID-19

View the specific Terms and Conditions for your country.
United States
United Kingdom
All Other Countries

You agree, understand, and acknowledge, that an inherent risk of exposure to the disease COVID-19 (as defined by the World Health Organization and any strains, variants, or mutations thereof) and SARS-CoV-2 (the virus that can cause COVID-19) (collectively, “COVID-19”), and any other communicable or infectious disease, exists in any public place where people are present, including a cruise ship. “Communicable disease” means any disease or illness caused by microorganisms such as bacteria, viruses, parasites, or fungi that can be spread, directly or indirectly, from one person to another. “Infectious disease” means any disease or illness caused by microorganisms such as bacteria, viruses, parasites, or fungi that enter the body, multiply, and can cause an infection. COVID-19 is an extremely contagious communicable disease that can lead to severe illness and death. No precautions can eliminate the risk of exposure to COVID-19, and the risk of exposure applies to everyone. According to the Centers for Disease Control and Prevention (“CDC”), older adults (people 65 years and older) and people of any age who have underlying medical conditions might be at higher risk for severe illness and death from COVID-19. You acknowledge that the risk of exposure to COVID-19 and any other communicable or infectious disease includes the risk that you will expose others that you later encounter, even if you are not experiencing or displaying any symptoms of illness.

You further acknowledge and agree to review any CDC travel advisory, warning, or recommendation relating to cruise travel prior to making your cruise reservation (available at https://wwwnc.cdc.gov/travel/notices/warning/coronavirus-cruise-ship). If a threshold of COVID-19 is detected on board the cruise ship during a voyage, the voyage will be ended immediately and the ship returned to the U.S. port of embarkation, and your subsequent travel, including their return home, may be restricted or delayed.


For the most up-to-date restrictions, please visit here.

UPDATE FROM DISNEY – April 6, 2021

Disney Cruise Line Extends Suspension of All Departures through June 2021, and Disney Magic European sailings through Sept. 19, 2021

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully reviewing the recently released guidance from the U.S. Centers for Disease Control and Prevention and working toward resuming operations. As we continue to refine our protocols for our eventual return to service, we are cancelling all sailings departing through June 2021. We have also made the decision to cancel Disney Magic European sailings from Barcelona, Dover and Copenhagen through Sept. 18, 2021.

We are offering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing on or before September 30, 2022, or a full refund. The credit has automatically been added to their account and can be applied as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Guests with Embedded packages on the impacted sailings will automatically be refunded the cost of their Adventures by Disney Embedded package.

Guests booked on an impacted Disney Cruise Line sailing and the associated Adventures by Disney Escape package will be contacted and offered the ability to remain booked, move their reservation to another Adventures by Disney Adventure or receive a full refund.


UPDATE FROM DISNEY _ March 5, 2021

Beginning today, March 5, 2021, a temporary final payment extension was added to Disney Cruise Line sailings through Sept. 30, 2021. In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through Sept. 30, 2021.

In addition, to give guests more peace of mind, Disney Cruise Line has recently extended its temporary Cruise Date Flexibility option, allowing them the option to change their sail day up to 15 days prior to their cruise. This means that for any new or existing cruises booked by April 30, 2021, for scheduled sailings on or before Sept. 30, 2021, they can change their sail date up to 15 days prior to departure.


UPDATE FROM DISNEY – February 24, 2021

UPDATE: Feb. 24 – Disney Cruise Line Extends Suspension of All Departures through May and Disney Magic sailings through Aug. 10, 2021

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling all sailings departing through May 2021.

Given the likelihood of international borders remaining closed for an extended period of time, we have also made the decision to cancel Disney Magic sailings through Aug. 10, 2021.

We are offering affected Guests who have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to Sept. 30, 2022, or a full refund. The credit has automatically been added to guests’ account and can be applied as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Affected Guests and travel professionals will receive an email from Disney Cruise Line outlining details and next steps.

Most Adventures by Disney Escape Packages that are booked in conjunction with one of these Disney Cruise Line vacations will also be cancelled. Travel Agents and Guests who are booked on one of these packages will receive a SeaMail and a phone call from Adventures by Disney.  Guests who purchased an Adventures by Disney cruise package as part of the vacation will automatically receive a refund back to the original form of payment.

SeaMails will be going out today. Below is a sample of the messages being sent.

SEAMAIL FOR GUESTS ON CANCELLED VOYAGES THROUGH THE FOLLOWING SAILINGS:

Disney Wonder through 5/31/21                  (5/31 – 6/7)

Disney Dream through 5/31/21                     (5/31 – 6/4)

Disney Fantasy through 5/29/21                    (5/29 – 6/2)

Dear [Guest]

All of us at Disney Cruise Line hope you and your family are staying well.

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling all [Ship Name] sailings departing through May 2021.

We are offering affected Guests who have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing on or before September 30, 2022, or a full refund. The credit hasautomatically been added to your account. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,

Cast & Crew

Disney Cruise Line 

*The Future Cruise Credit (FCC) is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing on or before September 30, 2022. Select Disney Wish block-out dates apply. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.


SEAMAIL FOR CANCELLED DISNEY MAGIC EUROPEAN SAILINGS THROUGH AUGUST 10, 2021

Dear [Guest],

All of us at Disney Cruise Line hope you and your family are staying well.

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. With this focus being a top priority and the likelihood of international boarders remaining closed for an extended period of time, we have made the decision to cancel Disney Magic sailings through August 10, 2021.

We are offering affected Guests who have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing on or before September 30, 2022, or a full refund. The credit hasautomatically been added to your account. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,

Cast & Crew

Disney Cruise Line

*The Future Cruise Credit (FCC) is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing on or before September 30, 2022. Select Disney Wish block-out dates apply. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.


UPDATE: Jan. 27 – Disney Cruise Line Extends Suspension of All Departures through April and Select Disney Magic and Disney Wonder Sailings in May

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling all sailings through April 2021 and select sailings onboard the Disney Magic and Disney Wonder in May.

Sailings are cancelled aboard the Disney Fantasy through April 24; the Disney Dream through April 30; the Disney Magic through May 6 and Disney Wonder through May 12.

Additionally, as previously shared, based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than 7 nights.

We are offering affected Guests who have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to guest’s account and can be applied as a payment option when booking a new reservation online on the Disney Travel Agents website. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Affected Guests will receive an email from Disney Cruise Line outlining details and next steps.

A SeaMail about this will be going out today. Below is a sample of the message being sent.

Dear [Guest],

All of us at Disney Cruise Line hope you and your family are staying well.

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling [Disney Magic/Disney Wonder/Disney Dream/Disney Fantasy] sailings departing through [May 6, 2021/May 12, 2021/April 30, 2021/April 24, 2021].

We are offering affected Guests who have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to your account. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,

Cast & Crew

Disney Cruise Line

*The Future Cruise Credit (FCC) is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.

 


UPDATE FROM DISNEY: February 23, 2021

Disney Cruise Line Extends Future Cruise Credit to Sept. 30, 2022

At Disney Cruise Line we understand that these are challenging times, but we take comfort in knowing that brighter days are ahead. We can’t wait to welcome our Guests back onboard and return to making magic at sea.

During this time of uncertainty, we want to provide guests and their family with even more flexibility. Because a guest’s sailing was cancelled due to COVID-19, they were previously offered the choice of either a future cruise credit* equal to 25%, 125% or 150% of their original voyage fare to be used by March 31, 2022 or a full refund. We are now extending the use of their future cruise credit to sailings from sailings commencing prior to May 31, 2022 to sailings that depart by Sept. 30, 2022.


UPDATE FROM DISNEY: Jan. 27 – Disney Cruise Line Extends Suspension of All Departures through April and Select Disney Magic and Disney Wonder Sailings in May

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling all sailings through April 2021 and select sailings onboard the Disney Magic and Disney Wonder in May.

Sailings are cancelled aboard the Disney Fantasy through April 24; the Disney Dream through April 30; the Disney Magic through May 6 and Disney Wonder through May 12.

Additionally, as previously shared, based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than 7 nights.

We are offering affected Guests who have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to a guests’ account and can be applied as a payment option when booking a new reservation. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Affected Guests will receive an email from Disney Cruise Line outlining details and next steps.

An eMail about this will be going out today. Below is a sample of the message being sent.

Dear [Guest],

All of us at Disney Cruise Line hope you and your family are staying well.

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling [Disney Magic/Disney Wonder/Disney Dream/Disney Fantasy] sailings departing through [May 6, 2021/May 12, 2021/April 30, 2021/April 24, 2021].

We are offering affected Guests who have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to your account. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,

Cast & Crew

Disney Cruise Line


UPDATE JANUARY 22, 2021 From Disney –

Beginning Jan. 22, 2021, a temporary final payment extension was added to Disney Cruise Line sailings through Aug. 31, 2021. In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through Aug. 31, 2021.

In addition, to give you more peace of mind, Disney Cruise Line has recently extended its temporary Cruise Date Flexibility option, allowing you the option to change your sail day up to 15 days prior to your cruise. This means that for any new or existing cruises booked prior to March 31, 2021, for sailings through Aug. 31, 2021, you can change your sail date up to 15 days prior to departure.

EMails about this will be going out today. Below are samples of the messages being sent.

SEAMAIL TO GUESTS WITH RESERVATIONS ON AUGUST SAILINGS

Dear Guest,

All of us at Disney Cruise Line hope you and your family are staying well. We realize these are uncertain times for many of our Guests, and want to let you know we’ve temporarily modified our final payment and cancellation policies to provide you with greater flexibility.

For sailings through Aug. 31, 2021, we are temporarily extending final payment until 60 days prior to sailing for Guests booked in unrestricted stateroom categories. This means that those Guests who have not yet reached their final payment due date can wait until up to 60 days prior to sailing to pay for their cruise vacation. Onboard cruise activities can be scheduled within your Castaway Club booking window once final payment is received.

In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through Aug. 31, 2021, as described below.

Cruises 1 to 5 Nights (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date          Fee Amount

60 days or more                                                          No fee

59 – 45 days                                                                Deposit per Guest

44 – 30 days                                                                50% of vacation price per Guest

29 – 15 days                                                                75% of vacation price per Guest

14 days or less                                                            100% of vacation price per Guest

Cruises 6 Nights or More (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date          Fee Amount

60 days or more                                                          No fee

59 – 56 days                                                                Deposit per Guest

55 – 30 days                                                                50% of vacation price per Guest

29 – 15 days                                                                75% of vacation price per Guest

14 days or less                                                            100% of vacation price per Guest

Suites and Concierge Staterooms

Days Prior to Vacation Commencement Date          Fee Amount

60 days or more                                                          Deposit per Guest

59 – 56 days                                                                50% of vacation price per Guest

55 – 30 days                                                                75% of vacation price per Guest

29 days or less                                                            100% of vacation price per Guest

Categories with Restrictions

Reservations for Inside, Outside or Verandah Categories with Restrictions remain nonrefundable and nontransferable.

These temporary changes are in addition to our Cruise Date Flexibility* Option that already allows Guests the flexibility to change their sail date up to 15 days prior to departure for any cruise booked by March 31, 2021, for scheduled sailings on or before Aug. 31, 2021. Additional details on the Cruise Date Flexibility Option can be found on our website at DisneyCruise.com.

We look forward to welcoming you aboard for your sailing and hope that this added flexibility is helpful.

Sincerely,

The Cast & Crew

Disney Cruise Line

*This temporary Cruise Date Flexibility is valid for new and existing reservations booked prior to March 31, 2021, and allows Guests to change their departure up to 15 days before their sailing for any cruise departing through Aug. 31, 2021. Guests that wish to change their sail date must move to a future sailing that commences prior to May 31, 2022. Prevailing rates apply and Guests are responsible for any balance due after the reservation has been modified. Guests are unable to return to their original sail date once the reservation has been changed. Should you cancel your new sail date, any cancellation fees applicable to the original sail date will be deferred and applied as a minimum cancellation fee to the future sailing. Standard air cancellation fees apply for Guests who booked flights through Disney Cruise Line.

SEAMAIL TO GUESTS WITH RESERVATIONS ON JULY SAILINGS

Dear Guest,

All of us at Disney Cruise Line hope you and your family are staying well.

Disney Cruise Line has extended its temporary Cruise Date Flexibility* option, allowing Guests the option to change their sail date up to 15 days prior to their cruise. This means that for any new or existing cruises booked prior to March 31, 2021, for sailings through Aug.31, 2021, you can change your sail date up to 15 days before departure.

If you would like to explore an alternate sailing, please contact your travel agent. Sailings are currently available through spring 2022 with additional eligible sailings to be released at a later date.

We appreciate the planning that goes into a cruise vacation and hope you enjoy this additional flexibility. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,

Cast & Crew

Disney Cruise Line

 *This temporary Cruise Date Flexibility is valid for new and existing reservations booked prior to March 31, 2021, and allows Guests to change their departure up to 15 days before their sailing for any cruise departing through Aug. 31, 2021. Guests that wish to change their sail date must move to a future sailing that commences prior to May 31, 2022. Prevailing rates apply and Guests are responsible for any balance due after the reservation has been modified. Guests are unable to return to their original sail date once the reservation has been changed. Should you cancel your new sail date, any cancellation fees applicable to the original sail date will be deferred and applied as a minimum cancellation fee to the future sailing. Standard air cancellation fees apply for Guests who booked flights through Disney Cruise Line.


UPDATE DECEMBER 16, 2020 From Disney –

Beginning today, Dec. 16, 2020, a temporary final payment extension was added to Disney Cruise Line sailings through July 31, 2021. In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through July 31, 2021.

In addition, to give you more peace of mind, Disney Cruise Line has recently extended its temporary Cruise Date Flexibility option, allowing the option to change your sail day up to 15 days prior to their cruise. This means that for any new or existing cruises booked prior to Jan. 31, 2021, for sailings through June 30, 2021, you can change your sail date up to 15 days prior to departure.

SeaMails about this will be going out today. Below is a sample of the message being sent.


SeaMail for Final Payment Extension

Dear [Guest],

All of us at Disney Cruise Line continue to think of you and your family. We realize these are uncertain times for many of our Guests, and want to let you know we’ve temporarily modified our final payment and cancellation policies to provide you with greater flexibility.

For sailings through July 31, 2021, we are temporarily extending final payment until 60 days prior to sailing for Guests booked in unrestricted stateroom categories. This means that those Guests who have not yet reached their final payment due date can wait until up to 60 days prior to sailing to pay for their cruise vacation. Onboard cruise activities can be scheduled within your Castaway Club booking window once final payment is received.

In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through July 31, 2021, as described below.

Cruises 1 to 5 Nights (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date Fee Amount
60 days or more No fee
59-45 days Deposit per Guest
44-30 days 50% of vacation price per Guest
29-15 days 75% vacation price per Guest
14 days or less 100% vacation price per Guest

Cruises 6 Nights or More (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date Fee Amount
60 days or more No fee
59-56 days Deposit per Guest
55-30 days 50% of vacation price per Guest
29-15 days 75% vacation price per Guest
14 days or less 100% vacation price per Guest

Suites and Concierge Staterooms

Days Prior to Vacation Commencement Date Fee Amount
60 days or more Deposit per Guest
59-56 days 50% of vacation price per Guest
55-30 days 75% of vacation price per Guest
29 days or less 100% vacation price per Guest

Categories with Restrictions

Reservations for Inside, Outside or Verandah Categories with Restrictions remain nonrefundable and nontransferable.

We look forward to welcoming you aboard for your sailing and hope that this added flexibility is helpful.

Sincerely,

The Cast & Crew
Disney Cruise Line


SeaMail for Cruise Date Flexbility Option 

Dear [Guest],

All of us at Disney Cruise Line continue to think of you and your family. We realize these are uncertain times for many of our Guests.

To give you more peace of mind, Disney Cruise Line has recently extended its temporary Cruise Date Flexibility* option, allowing Guests the option to change their sail date up to 15 days prior to their cruise. This means that for any new or existing cruises booked prior to January 31, 2021, for sailings through June 30, 2021, you can change your sail date up to 15 days before departure.

If you would like to explore an alternate sailing, please contact a member of our reservation team at 1-866-325-6685 or 407-566-7797. Sailings are currently available through spring 2022 with additional eligible sailings to be released at a later date.

We appreciate the planning that goes into a cruise vacation and hope you enjoy this additional flexibility in when you would like to travel. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,

The Cast and Crew
Disney Cruise Line

*This temporary Cruise Date Flexibility is valid for new and existing reservations booked prior to January 31, 2021, and allows Guests to change their departure up to 15 days before their sailing for any cruise departing through June 30, 2021. Guests that wish to change their sail date must move to a future sailing that commences prior to May 31, 2022. Prevailing rates apply and Guests are responsible for any balance due after the reservation has been modified. Guests are unable to return to their original sail date once the reservation has been changed. Should you cancel your new sail date, any cancellation fees applicable to the original sail date will be deferred and applied as a minimum cancellation fee to the future sailing. Standard air cancellation fees apply for Guests who booked flights through Disney Cruise Line.


UPDATE DECEMBER 11, 2020 From Disney –

UPDATE: Dec. 11 – Disney Cruise Line Cancels Some Scheduled Sail Itineraries Longer than Seven Nights

Our team at Disney Cruise Line remains focused on the health and well-being of our guests and team members. Based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than seven nights. This cancellation includes the 13-Night Transatlantic sailing onboard the Disney Magic on May 9, 2021, the 9-Night Alaska sailing onboard the Disney Wonder on June 28, 2021 and the 9-Night Southern Caribbean Sailing onboard the Disney Fantasy.

We are offering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to your account, and can be applied as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests will receive an email from Disney Cruise Line outlining details and next steps.

Additionally, Guests booked on the June 28, 2021 9-night Alaska Disney Wonder sailing are eligible for a 10% discount** when booking the following 7-night replacement cruise.

June 28 – July 5, 2021          7-night Alaska sailing 

Monday                                  Vancouver, Canada

Tuesday                                  Day at sea

Wednesday                            Dawes Glacier, Alaska

Thursday                                 Skagway, Alaska

Friday                                      Juneau, Alaska

Saturday                                 Ketchikan, Alaska

Sunday                                    Day at sea

Monday                                  Vancouver, Canada

Guests booked on the July 22, 2021 9-night Southern Caribbean Disney Fantasy sailing are eligible for a 10% discount*** when booking one or both of the following replacement cruises.

July 22 – July 25, 2021        3-night Bahamian sailing 

Thursday                                 Port Canaveral, Florida

Friday                                      Nassau, The Bahamas

Saturday                                 Disney Castaway Cay

Sunday                                    Port Canaveral, Florida 

July 25 – July 31, 2021         6-night Western Caribbean sailing 

Sunday                                    Port Canaveral, Florida

Monday                                  Day at sea

Tuesday                                  Cozumel, Mexico

Wednesday                            Costa Maya, Mexico

Thursday                                 Day at sea

Friday                                      Disney Castaway Cay

Saturday                                 Port Canaveral, Florida

These replacement sailings will open for sale on Dec. 21, 2020.

A SeaMail about this will be going out today. You’ll find a sample of the message being sent at the bottom of this post.

*The Future Cruise Credit (FCC) is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.

**This exclusive 10% discount offer is only available to Guests previously booked on the June 28, 2021, 9-night Alaska sailing and is only valid for the June 28, 2021, 7-night Alaska replacement sailing. The 10% discount is applied per person and is non-transferable, non-refundable and has no cash value. This discount can be used in conjunction with the onboard booking offer, but is not combinable with any other discounts or Category with Restrictions staterooms (IGT, OGT, VGT). Standard prevailing rates apply and Guests are responsible for any balance due after the discount has been applied. Standard cancellation policies and terms and conditions apply to future sailings.

***This exclusive 10% discount offer is only available to Guests previously booked on the July 22, 2021, 9-night Southern Caribbean sailing and is only valid for the July 22, 2021, 3-night Bahamian and July 25, 2021, 6-night Western Caribbean replacement sailings. The 10% discount is applied per person and is non-transferable, non-refundable and has no cash value. This discount can be used in conjunction with the onboard booking offer, but is not combinable with any other discounts or Category with Restrictions staterooms (IGT, OGT, VGT). Standard prevailing rates apply and Guests are responsible for any balance due after the discount has been applied. Standard cancellation policies and terms and conditions apply to future sailings.


Seamail for Guests on the following sailings:

Disney Magic 05/09/21 – 13-night Transatlantic

Dear [Guest who booked with a Travel Agent],

All of us at Disney Cruise Line hope you and your family are staying well. Our team remains focused on the health and well-being of our Guests and team members.

Based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than seven nights. Unfortunately, this means that your sailing has been cancelled.

We are offering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to your account. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,

Cast & Crew

Disney Cruise Line

*The Future Cruise Credit (FCC) is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.

Seamail for Guests on the following sailings:

Disney Wonder 06/28/21 – 9-night Alaska

Dear [Guest who booked with a Travel Agent],

All of us at Disney Cruise Line hope you and your family are staying well. Our team remains focused on the health and well-being of our Guests and team members.

Based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than seven nights. Unfortunately, this means that your sailing has been cancelled.

We are offering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to your account. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Additionally, we are offering you a 10% discount** on the following 7-night cruise that is replacing your cancelled sailing:

June 28 – July 5, 2021            7-night Alaska sailing

Monday                                   Vancouver, Canada

Tuesday                                   Day at sea

Wednesday                             Dawes Glacier, Alaska

Thursday                                 Skagway, Alaska

Friday                                      Juneau, Alaska

Saturday                                  Ketchikan, Alaska

Sunday                                    Day at sea

Monday                                   Vancouver, Canada

This 7-night Alaska sailing will open for sale on December 21, 2020. Please contact your travel agent on or after this date and reference your cancelled voyage if you would like to take advantage of this exclusive 10% discount offer.

Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,

Cast & Crew

Disney Cruise Line

*The Future Cruise Credit (FCC) is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.

**This exclusive 10% discount offer is only available to Guests previously booked on the June 28, 2021, 9-night Alaska sailing and is only valid for the June 28, 2021, 7-night Alaska replacement sailing. The 10% discount is applied per person and is non-transferable, non-refundable and has no cash value. This discount can be used in conjunction with the onboard booking offer, but is not combinable with any other discounts or Category with Restrictions staterooms (IGT, OGT, VGT). Standard prevailing rates apply and Guests are responsible for any balance due after the discount has been applied. Standard cancellation policies and terms and conditions apply to future sailings.

Seamail for Guests on the following sailings:

Disney Fantasy 07/22/21 – 9-night Southern Caribbean

Dear [Guest ],

All of us at Disney Cruise Line hope you and your family are staying well. Our team remains focused on the health and well-being of our Guests and team members.

Based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than seven nights. Unfortunately, this means that your sailing has been cancelled.

We are offering affected Guests that have paid their reservation in full the choice of a 125% future cruise credit* to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to your account. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Additionally, we are offering you a 10% discount** on the following two cruises that are replacing your cancelled sailing:

July 22 – July 25, 2021           3-night Bahamian sailing

Thursday                                 Port Canaveral, Florida

Friday                                      Nassau, The Bahamas

Saturday                                  Disney Castaway Cay

Sunday                                    Port Canaveral, Florida

 

July 25 – July 31, 2021           6-night Western Caribbean sailing

Sunday                                    Port Canaveral, Florida

Monday                                   Day at sea

Tuesday                                   Cozumel, Mexico

Wednesday                             Costa Maya, Mexico

Thursday                                 Day at sea

Friday                                      Disney Castaway Cay

Saturday                                  Port Canaveral, Florida

These two sailings will open for sale on December 21, 2020. Please contact your travel agent on or after this date and reference your cancelled voyage if you would like to take advantage of this exclusive 10% discount offer.

Thank you for your patience and understanding during these times. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,

Cast & Crew

Disney Cruise Line

*The Future Cruise Credit (FCC) is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.

**This exclusive 10% discount offer is only available to Guests previously booked on the July 22, 2021, 9-night Southern Caribbean sailing and is only valid for the July 22, 2021, 3-night Bahamian and July 25, 2021, 6-night Western Caribbean replacement sailings. The 10% discount is applied per person and is non-transferable, non-refundable and has no cash value. This discount can be used in conjunction with the onboard booking offer, but is not combinable with any other discounts or Category with Restrictions staterooms (IGT, OGT, VGT). Standard prevailing rates apply and Guests are responsible for any balance due after the discount has been applied. Standard cancellation policies and terms and conditions apply to future sailings.


UPDATE DECEMBER 2, 2020 From Disney –

Disney Cruise Line Final Payment Extension and Cancellation Policy Update

Beginning today, Dec. 2, 2020, a temporary final payment extension was added to Disney Cruise Line sailings through June 30, 2021. In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through June 30, 2021.


If you booked your Disney Cruise with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.


Published: March 5, 2021

[