IMPORTANT Updates on Disney Cruise Line

Disney Cruise Line Updates

If you booked your Disney Cruise with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.

For up-to-date info, visit Small World Vacations’ KNOW BEFORE YOU GO page


For the most up-to-date Disney Cruise restrictions, please visit here.

For additional information about the Disney Cruise Line embarkation and sailing date policy change, please visit this page

Please read the following important information before you sail on a Disney Cruise.

For up-to-date info, visit Small World Vacations’ KNOW BEFORE YOU GO page

As a reminder, all Disney Cruise Line Guests and Castaway Club Members—including Platinum Members—are required to select a port arrival time before making their way to the cruise terminal. In order to promote physical distancing, Guests will not be permitted at the terminal or in parking areas before their scheduled arrival time. Guests who arrive early will be asked to return at their scheduled arrival time. When completing online check-in, the earliest time Guests will be able to select to arrive at the terminal is 1 p.m.

Continue to check the suggested websites below as well as other websites for updates and current procedures, policy and news.

Due to the uncertain nature of the COVID-19 health crisis, all information, details and links to websites on this page are subject to change, it is your responsibility to stay up-to-date and informed before traveling. It is important that you check and revisit these links and other resources often.

The CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.


Important COVID-19 Information as of December 31, 2021

The COVID-19 outbreak is a rapidly evolving situation. The status of the outbreak varies by location and state and country. Local authorities are frequently updating their guidance and safety measures. Check the latest information from the Centers for Disease Control and Prevention (CDC) by clicking on these links:

It is your responsibility to check with state or local authorities where you currently reside, along your route, and at your planned destination so that you are fully aware of local circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be in place at the time of travel as well as any circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be imposed and/or required upon your return.


Disney Cruise Terms and Conditions in Regard to COVID-19

View the specific Terms and Conditions for your country.
United States

United Kingdom – 
Click here for Info to Know before UK Residents sail on Disney Cruise Staycation Sailings in the United Kingdom

All Other Countries

You agree, understand, and acknowledge, that an inherent risk of exposure to the disease COVID-19 (as defined by the World Health Organization and any strains, variants, or mutations thereof) and SARS-CoV-2 (the virus that can cause COVID-19) (collectively, “COVID-19”), and any other communicable or infectious disease, exists in any public place where people are present, including a cruise ship. “Communicable disease” means any disease or illness caused by microorganisms such as bacteria, viruses, parasites, or fungi that can be spread, directly or indirectly, from one person to another. “Infectious disease” means any disease or illness caused by microorganisms such as bacteria, viruses, parasites, or fungi that enter the body, multiply, and can cause an infection. COVID-19 is an extremely contagious communicable disease that can lead to severe illness and death. No precautions can eliminate the risk of exposure to COVID-19, and the risk of exposure applies to everyone. According to the Centers for Disease Control and Prevention (“CDC”), older adults (people 65 years and older) and people of any age who have underlying medical conditions might be at higher risk for severe illness and death from COVID-19. You acknowledge that the risk of exposure to COVID-19 and any other communicable or infectious disease includes the risk that you will expose others that you later encounter, even if you are not experiencing or displaying any symptoms of illness.

You further acknowledge and agree to review any CDC travel advisory, warning, or recommendation relating to cruise travel prior to making your cruise reservation (available at https://wwwnc.cdc.gov/travel/notices/warning/coronavirus-cruise-ship). If a threshold of COVID-19 is detected on board the cruise ship during a voyage, the voyage will be ended immediately and the ship returned to the U.S. port of embarkation, and your subsequent travel, including their return home, may be restricted or delayed.


For the most up-to-date restrictions, please visit here.

From Disney – December 31, 2021

The Cruise Date Flexibility option has been extended. For any sailings scheduled on or before May 31, 2022, Guests can change their sail date up to 15 days prior to departure.

SeaMails informing Guests of this extension will be distributed early next week. Make itinerary changes beginning Jan. 3, 2022

As we prepare to welcome guests aboard soon, the health and safety of our Crew and Guests remains a top priority, and we continue to take important steps to help prevent the spread of illness on board our ships.

Given the recent increase in COVID-19 cases around the world, we want to provide Guests with an important reminder about the health and safety measures we have in place. It is very important that we work together and follow these protocols for the health and well-being of everyone on board.

This information will be distributed via SeaMail to all Guests and clients with Guests on sailings departing Jan. 1-17, 2022.

COVID-19 Vaccination Requirements

It’s important that all Guests adhere to Disney Cruise Line’s COVID-19 testing and vaccination requirements. As a reminder, all Guests 12 and over must be fully vaccinated to sail and beginning Jan. 13, this will be expanded to all guests ages 5 and over. While not required, we also encourage those who are eligible to receive a COVID-19 booster before sailing. COVID-19 vaccination requirements are listed on our Know Before You Go website.

COVID-19 Testing Requirements

Guests who are not vaccine-eligible because of age must provide proof of a negative COVID-19 test result taken between 3 days and 24 hours before their sail date. All Guests (regardless of age and vaccination status) are required to take a COVID-19 PCR test at the terminal before boarding. Guests with positive COVID-19 test results—as well as those sharing the same stateroom and their close contacts—will be denied boarding. COVID-19 testing requirements are listed on our Know Before You Go website.

Embarkation Day Health Questionnaire and Health Acknowledgement

All Guests are required to complete a health questionnaire prior to arriving at the terminal. The form can be found on the Disney Cruise Line Navigator App on Embarkation Day. In addition, an email will be sent to all Guests with a link where Guests can fill out the questionnaire. Guests may also review the health acknowledgment here: https://disneycruise.disney.go.com/why-cruise-disney/experience-updates/us/.

Crew Member Vaccination and Testing

Our Crew Members are fully vaccinated, and we continue to provide eligible Crew with booster shots. Crew are tested for COVID-19 multiple times per week.

Face Coverings

All Guests (ages 2 and up, including those who are fully vaccinated against COVID-19) are required to wear face coverings indoors. Exceptions include when Guests are in their staterooms or actively eating or drinking. Face coverings may be required in ports of call based on local government requirements.

Physical Distancing

Since resuming operations, we’ve reduced Guest capacity aboard our ships and have adjusted experiences to promote physical distancing. It’s important that Guests pay attention to signs placed throughout the ship that provide friendly reminders to keep distance from others outside of their travel party.

Hand Hygiene

Throughout the cruise, we ask that Guests wash or sanitize their hands regularly. The number of hand-sanitizing stations has increased throughout our ships, and our Crew are there to provide friendly reminders, especially before entering food and beverage locations.

Self-Care

It’s vitally important for Guests to take care of their health and the health of others onboard by immediately contacting the medical center should they feel unwell or start to experience any symptoms of COVID-19. Appointments to evaluate COVID-19 symptoms at the medical center are free of charge.

Going Ashore

Considering guidance from the CDC, fully vaccinated Guests who wish to disembark the ship while in a port of call can do so on their own. Guests who are vaccinated and wish to disembark the ship with unvaccinated children, in any port of call other than Disney Castaway Cay, will need to purchase a Disney Cruise Line Port Adventure for their party.

We also work with local governments in the ports that we visit to monitor the public health environment of each destination. If it becomes necessary to cancel a visit to a port during an upcoming sailing, we will look for alternate destinations or spend a day at sea in route to our next destination.

It is also important to mention that some onboard experiences may be paused, modified or cancelled during an upcoming sailing as adjustments may be needed to promote the health and safety of everyone onboard.

Even with these measures in place, an inherent risk of exposure to COVID-19 exists in any public place where people are present. We have multiple layers of health and safety protocols in place that meet or exceed CDC guidelines to help manage any cases that may occur on board.

As a reminder, Disney Cruise Line has put a temporary flexible refund policy in place. Within 14 days of sailing, Guests with COVID-19-related health concerns (symptoms or exposure) can receive a full refund to their original form of payment without Disney-imposed cancellation fees or apply their cruise fare toward a future sail date


From Disney – December 16, 2021

For sailings through September 30, 2022, we are temporarily extending final payment until 60 days prior to sailing for Guests booked in unrestricted stateroom categories. This means that those Guests who have not yet reached their final payment due date can wait until up to 60 days prior to sailing to pay for their cruise vacation. Onboard cruise activities can be scheduled within Guests’ Castaway Club booking window once final payment is received.

In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through September 30, 2022, as described below.

Cruises 1 to 5 Nights (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date         Fee Amount

60 days or more                                                     No fee

59 – 45 days                                                          Deposit per Guest

44 – 30 days                                                          50% of vacation price per Guest

29 – 15 days                                                          75% of vacation price per Guest

14 days or less                                                       100% of vacation price per Guest

Cruises 6 Nights or More (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date         Fee Amount

60 days or more                                                     No fee

59 – 56 days                                                          Deposit per Guest

55 – 30 days                                                          50% of vacation price per Guest

29 – 15 days                                                          75% of vacation price per Guest

14 days or less                                                       100% of vacation price per Guest

Suites and Concierge Staterooms

Days Prior to Vacation Commencement Date         Fee Amount

60 days or more                                                     Deposit per Guest

59 – 56 days                                                          50% of vacation price per Guest

55 – 30 days                                                          75% of vacation price per Guest

29 days or less                                                       100% of vacation price per Guest

Categories with Restrictions

Reservations for Inside, Outside or Verandah Categories with Restrictions remain nonrefundable and nontransferable.

The required per Guest deposit on the June 9, 2022, Disney Wish Maiden Voyage is non-refundable.


From Disney – November 16, 2021

The SeaMail below will be sent to affected Guests today to inform them of updates to Disney Cruise Line health and safety protocols, including a new COVID-19 vaccination policy for Guests ages 5-11 for sailings beginning on and after January 13, 2022, as well as updated information on accepted vaccine types.

Dear Guest,

All of us at Disney Cruise Line hope you and your family are staying well. We are reaching out with important updated information about the COVID-19 vaccination and testing requirements for your sailing.

As we welcome Guests aboard our ships, the health and safety of our Guests, Cast Members and Crew Members is a top priority. We have resumed sailing in a gradual, phased approach that emphasizes multiple layers of health and safety measures, developed considering guidance from the U.S. Centers for Disease Control and Prevention (CDC) and other medical experts.

COVID-19 Vaccination Requirements

Currently, Disney Cruise Line continues to require all vaccine-eligible Guests (based on U.S. eligibility requirements) to be fully vaccinated against COVID-19 at the time of sailing, as defined by the U.S. Centers for Disease Control and Prevention (CDC). This will be a requirement for all Guests (U.S. and international) ages 5 and older for sailings beginning on and after January 13, 2022.

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Lines accepts the following vaccine types: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm, and Sinovac.

The Centers for Disease Control and Prevention (CDC) defines fully vaccinated as 14 days after receiving:

  • a single-dose of an accepted 1-dose vaccine
  • the second dose of an accepted 2-dose vaccine
  • the full series of an active (not placebo) COVID-19 vaccine in the U.S.-based AstraZeneca or Novavax COVID-19 vaccine trials
  • the second dose of any “mix-and-match” combination of accepted COVID-19 vaccines (administered at least 17 days apart)

Pre-Trip COVID-19 Testing:

Guests who are not vaccine-eligible, because of age, must provide proof of a negative COVID-19 test result (paid for by the Guest) taken between 3 days and 24 hours before their sail date. Guests ages 5-11 may complete these testing requirement in lieu of being fully vaccinated for sailings that depart before January 13, 2022. Guests 4 years of age and under must complete these testing requirements.

The test should be a NAAT test, rapid PCR test or lab-based PCR test. Rapid antigen tests are not accepted. Disney Cruise Line has secured a special rate of $98.33 per PCR test (which includes a 3.5% processing fee) through our third-party vendor, Inspire Diagnostics. Guests may also obtain their test from any independent testing supplier.

Safe Passage website, by Inspire Diagnostics:

In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination or negative COVID-19 test results on the Safe Passage website by Inspire Diagnostics. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go.

After appropriate documents have been uploaded and reviewed by Inspire, Guests should see the words “Clear to Arrive” in the Pre-Sail Screening section when they log into their account before arriving at the port.

It is also recommended that Guests bring a copy of their proof of vaccination or negative COVID-19 PCR test result with them to the port. If you have any questions about your Safe Passage registration or status, please contact 877-250-5132.

Embarkation COVID-19 Testing:

In consideration of guidance from the U.S. Centers for Disease Control and Prevention, all Guests (regardless of age and vaccination status) are required to take a COVID-19 test (paid for by Disney Cruise Line and administered by Inspire Diagnostics) at the terminal before boarding. This will be the second of two COVID-19 PCR tests required for unvaccinated Guests. Guests with positive COVID-19 test results—as well as those sharing the same stateroom and their close contacts—will be denied boarding.
Debarkation Day COVID-19 Antigen Testing

All unvaccinated Guests on 5-night and longer sailings are required to take a COVID-19 antigen test (paid for by Disney Cruise Line) on the ship the day before debarking.

Online Check-in:

You must complete Online Check-in beginning 30 days prior to your sailing. You will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. It’s important you arrive at the terminal on time. Guests arriving prior to their selected arrival time will be asked to return at the appropriate time; and Guests arriving after their scheduled time may be delayed and asked to wait behind those arriving at their scheduled time. Online Check-in can be completed or modified up to one day prior to sailing. After completing Online Check-in, you will receive a Port Arrival Form by email. Bring this with you to the port to expedite your arrival.

Going Ashore:

Considering guidance from the CDC, fully vaccinated Guests who wish to disembark the ship while in a port of call can do so on their own. Guests who are vaccinated and wish to disembark the ship with unvaccinated children, in any port of call other than Disney Castaway Cay, will need to purchase a Disney Cruise Line Port Adventure for their party. Additional details about going ashore can be found in the Ports of Call: Know Before You Go section of our website.

My Plans:

Download the Disney Cruise Line Navigator app or go online to make advance reservations that are necessary for participating in youth activities or reserve premium experiences like beverage tastings and dinner at Palo. You’ll be able to reserve these experiences once your reservation is paid in full and you are within your Castaway Club booking window. At this time, we are still finalizing some of the onboard activity offerings and Port Adventures for your sailing and encourage you to continue checking back as new inventory becomes available.

Guests sailing on the Disney Dream and Disney Fantasy through May 30, Disney Magic through May 8 and Disney Wonder through April 17, 2022, may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting their travel agent by December 1, 2021. Please note that cancellation fees imposed by third-party suppliers, including airlines, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after December 2, 2021.

We look forward to welcoming you aboard soon.

Sincerely,

The Cast and Crew
Disney Cruise Line


From Disney – November 9, 2021

For sailings through May 31, 2022, we are temporarily extending final payment until 60 days prior to sailing for Guests booked in unrestricted stateroom categories. This means that those Guests who have not yet reached their final payment due date can wait until up to 60 days prior to sailing to pay for their cruise vacation. Onboard cruise activities can be scheduled within Guests’ Castaway Club booking window once final payment is received.

In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through May 31, 2022, as described below.

Cruises 1 to 5 Nights (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date    Fee Amount

60 days or more                                                No fee

59 – 45 days                                                     Deposit per Guest

44 – 30 days                                                     50% of vacation price per Guest

29 – 15 days                                                     75% of vacation price per Guest

14 days or less                                                  100% of vacation price per Guest

Cruises 6 Nights or More (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date    Fee Amount

60 days or more                                                No fee

59 – 56 days                                                     Deposit per Guest

55 – 30 days                                                     50% of vacation price per Guest

29 – 15 days                                                     75% of vacation price per Guest

14 days or less                                                  100% of vacation price per Guest

Suites and Concierge Staterooms

Days Prior to Vacation Commencement Date    Fee Amount

60 days or more                                                Deposit per Guest

59 – 56 days                                                     50% of vacation price per Guest

55 – 30 days                                                     75% of vacation price per Guest

29 days or less                                                  100% of vacation price per Guest

Categories with Restrictions

Reservations for Inside, Outside or Verandah Categories with Restrictions remain nonrefundable and nontransferable.


From Disney – October 14, 2021

Please remember: Considering CDC guidance, Guests who are vaccinated and wish to disembark the ship with unvaccinated children will need to purchase a Disney Cruise Line Port Adventure, except when at Castaway Cay.

All Guests are required to be vaccinated in order to explore ports of call at their own leisure, except at Castaway Cay. Should Guests wish to explore with their unvaccinated children, they must purchase a Disney Cruise Line Port Adventure.


From Disney – October 6, 2021

The Disney Wonder will resume sailing November 19, 2021, from Galveston, Texas, with a variety of Western Caribbean cruises, including stops in Cozumel and Costa Maya, Mexico.

Please note that 6-night sailings on November 23, December 7 and 31, 2021 will now visit Costa Maya and Cozumel, Mexico instead of Key West, Florida and Disney Castaway Cay.

Additionally, the 6-night sailing on December 21, 2021 will now visit Progreso, Mexico, instead of George Town, Grand Cayman.

Finally, the 6-night sailing on January 14, 2022 will now visit Cozumel, Mexico, and George Town instead of Key West, Florida, and Disney Castaway Cay.

As a thank you for sailing with us on the following revised cruises, each stateroom will receive a $400 non-refundable onboard credit that can be used toward onboard purchases.

Offer for Guests on 11/23/21, 12/7/21, 12/31/21 and 1/14/22 Disney Wonder Sailings
$400 non-refundable onboard credit per stateroom if Guests sail on their original itinerary
If Guests move or cancel their sailing, they forfeit the onboard credit

Disney Wonder Guests on impacted sailings may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees, if applicable, from October 6-20, 2021. Please note that cancellation fees imposed by third-party suppliers, including airlines, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after October 21, 2021.

Please note that for all itineraries impacted by the modifications listed above:

If the Guest moves their sailing (before 10/21/21)
Voyage fare is adjusted to new sailing
No onboard credit/discount will be offered
Vacation Protection Plan adjusted to new sailing

 

If the Guest decides to cancel (before 10/21/21)
Full refund of voyage fare
No onboard credit/discount will be offered
Guest is responsible for any fees associated with airfare and Vacation Protection Plan

Please review all COVID-19 vaccine and testing requirements, as well as helpful information about the port arrival experience.

SeaMails will be sent to all Guests sailing on the Disney Wonder Galveston sailings on 1/6, 1/10, 1/20, 1/24 and 1/28 2022.

These SeaMails will remind Guests that all Guests 12 years of age and older must be fully vaccinated. Guests 11 years old and under are not required to be vaccinated but must take a pre-trip NAAT test, rapid PCR test or lab-based PCR test for COVID-19 between 3 days and 24 hours before sailing. All Guests are required to take a PCR COVID-19 test administered by Inspire Diagnostics at the terminal before boarding, paid for by Disney Cruise Line.


 



Published: December 31, 2021


Published: December 31, 2021

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