Essential Information to Know Before You Go to Walt Disney World© and Universal Orlando Resort

 Essential Information to Know Before You Go to Walt Disney World©
and Universal Orlando Resort
(as of August 6, 2020)

Please read the following important information before you travel to Walt Disney World© or Universal Orlando Resort.
Continue to check the suggested websites below as well as other websites for updates and current procedures, policy and news.

Important COVID-19 Information as of August 6, 2020

The COVID-19 outbreak is a rapidly evolving situation. The status of the outbreak varies by location and state and country. Local authorities are frequently updating their guidance and safety measures. The White House’s Opening Up America Again plan means that some parts of the United States may have different guidance than other areas. Check the latest information from the Centers for Disease Control and Prevention (CDC) by clicking on this link: Centers for Disease Control and Prevention.

Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your vacation.

It is your responsibility to check with state or local authorities where you currently reside, along your route, and at your planned destination so that you are fully aware of local circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be in place at the time of travel as well as any circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be imposed and/or required upon your return.

Before traveling to Florida, please make sure that you have reviewed any advisories, quarantines, laws, fines and/ or restrictions that may be in place for travel to and from Florida.  Guests who are under isolation or quarantine orders must not enter Walt Disney World.  For information on traveling to and within Florida visit: Florida COVID-19 Response. 

Read Small World Vacations Terms and Conditions of Service Related to COVID-19. Guests will be asked to read and agree to these Terms and Conditions when using the services of Small World Vacations.

Disney Health Acknowledgements

As of August 6 – As per Disney – By entering Walt Disney World Resort, you are confirming that you and all persons in your party:

  • are not experiencing any of the following symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at, including:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
  • have not been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine
  • are not under any self-quarantine orders

Disney has mandated that Guests who cannot confirm all of the above criteria must not enter Walt Disney World Resort.

Please continue to review important and frequently updated information, policies, restrictions and procedures, and COVID-19 warnings at Walt Disney World by clicking on this official Disney link: Walt Disney World – Know Before You Go

Please note – all information is subject to change without notice. It is your responsibility to stay up-to-date and informed before traveling.

Changes at Walt Disney World©

Disney reports that Walt Disney World theme parks, Disney Resort hotels, restaurants, attractions, experiences and other offerings may be modified and will be limited in capacity and subject to limited availability or closure, based on direction from health experts and government officials to promote physical distancing. Disney reserves the right to cancel any reservations, admission media or purchases and provide applicable refunds.

By visiting Walt Disney World Resort you voluntarily assume all risks related to exposure to COVID-19.

As the COVID-19 outbreak evolves, some experiences—including theme parks—may be modified or unavailable to allow for safety, physical distancing and limited contact. Be sure to check the official Disney Know Before You Go web page and other informational websites and resources often.

It is essential that you visit these official Disney links and other resources and check back often:

Know Before You Go

Know Before You Go – Parks and Tickets

Know Before You Go – Disney Park Pass System

Know Before You Go – Disney Springs

Know Before You Go – Disney Resorts

Know Before You Go – Dining at Disney

Know Before You Go – Enchanting Extras Collection

Know Before You Go – Disney Property Rules

Frequently Asked Questions

My Disney Experience App

Now more than ever, having the latest version of the My Disney Experience app on your mobile device, with location services and notifications enabled, will help you make the most of the magic during your visit.  Online Check-In at Disney Resort Hotels, Mobile Order Service for Dining and Scannable Codes for Select Restaurant Menus are just a few ways you’ll find this app helpful.

If you haven’t already, go to to create an account and link your resort reservation number and/or tickets.

If you need help creating your My Disney Experience account call Disney’s help desk at 800-848-6413 (option 3 for technical support).

Universal Orlando Resort

Universal Orlando Resort reports that they are implementing specific procedures and practices that are in line with CDC guidelines for the safety and health of their team members and guests. These new procedures will cover three areas – screening, spacing and sanitization – and key measures include:

  • Guests and team members are required to wear face coverings
  • Guests and team members are required to undergo temperature checks. Anyone with a temperature of 100.4 degrees or greater will not be able to enter Universal CityWalk or the theme parks
  • Staggered parking within the parking garage to help create distance between travel groups
  • Limiting and reducing daily park attendance and attraction ridership in Universal Studios, Islands of Adventure and Universal’s Volcano Bay
  • Increasing cleaning and disinfection of food locations, ride vehicles and other frequent “touch points” that go beyond our already-aggressive cleaning procedures
  • Social distancing at all locations through the parks, within attractions and queues and at restaurants
  • Having Virtual Line™ experiences available for select attractions
  • Offering cashless payments and “no touch” policies where possible

Here are some useful links to Official Universal Resort Orlando information about visiting at this time:

Universal Orlando Resort General Know Before You Go

Universal Orlando Resort Theme Parks

Universal Orlando City Walk and Parking

Universal Orlando Resort Hotels

Due to the evolving nature of the COVID-19 situation, details and information are subject to change without notice.

Published: August 6, 2020