Updates on Adventures by Disney

Updates on Adventures by Disney

 

Please read the following important information before you travel with Adventures by Disney

Continue to check the suggested websites below as well as other websites for updates and current procedures, policy and news.

Due to the changing nature of the COVID-19 health crisis, all information, details and links to websites on this page are subject to change, it is your responsibility to stay up-to-date and informed before traveling. It is important that you check and revisit these links and other resources often.

Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.

Important COVID-19 Information as of August 21, 2020

The COVID-19 outbreak is a rapidly evolving situation. The status of the outbreak varies by location and state and country. Local authorities are frequently updating their guidance and safety measures. Check the latest information from the Centers for Disease Control and Prevention (CDC) by clicking on these links:

Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your vacation.

It is your responsibility to check with state or local authorities where you currently reside, along your route, and at your planned destination so that you are fully aware of local circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be in place at the time of travel as well as any circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be imposed and/or required upon your return.

Adventures by Disney Health and Safety Protocol- What you need to know.

If you booked your Adventures by Disney vacation with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.


UPDATES FROM DISNEY-

For the most up-to-date operational updates and frequently asked questions, please visit here.


UPDATE July 20, 2021 : Adventures by Disney

Several key venues on upcoming Southern California trips are not currently open to visitors. As a result, Adventures by Disney is suspending Disneyland Resort and Southern California Adventures and Escapes through the end of 2021. Any previously scheduled trips have been cancelled.

Guests will be given the choice of a future travel credit to be used for an Adventures by Disney trip for travel through December 31, 2022 or a full refund. Guests have until Tuesday, August 31, 2021 to reschedule their trip. If Adventures by Disney is not contacted about the reservation, the reservation will automatically cancel and a refund will be issued back to the original form of payment.


UPDATE May 28, 2021: Adventures by Disney

Disney is offering a temporary adjustment to their terms and conditions to provide more flexibility.

Guests currently booked on Adventures through Aug. 31, 2021, can change their reservation and receive a 100% credit to be used toward a future Adventure. Guests may select an alternate Adventure or place their booking on a future hold date by contacting their travel agent. Guests will have until May 31, 2022, to select a new vacation and must travel by December 31, 2022. This future travel credit is non-refundable and standard prevailing rates will apply.

Disney asks that Guests traveling through Aug. 31, 2021, contact their travel agent at least 65 days prior to their Adventure start date to request a vacation date change.


UPDATE April 28, 2021: Adventures by Disney – Adventure Vacation Insurance Policy

Beginning today, modifications to the Vacation Protection Plan will be made, and the Cancel For Any Reason feature will be sold as an add-on. Guests may choose to purchase the Vacation Protection Plan, and for an additional cost may add optional Cancel for Any Reason coverage within 14 days of booking. This coverage will provide 75% of the pre-paid non-refundable cancellation fees as a monetary refund.

Information on the current Vacation Protection Plan and the Cancel For Any Reason Travel Credit can be found on AdventuresbyDisney.com.


UPDATE April 22, 2021: Adventures by Disney – Adventure Vacation Date Change Policy

We are offering a temporary adjustment to our terms and conditions to provide more flexibility for guests.

Guests currently booked on Adventures through July 31, 2021, can change their reservation and receive a 100% credit to be used toward a future Adventure. Guests may select an alternate Adventure or place their booking on a future hold date by contacting their travel agent. Guests will have until May 31, 2022, to select a new vacation and must travel by December 31, 2022. This future travel credit is non-refundable and standard prevailing rates will apply.

We ask that Guests traveling through July 31, 2021, contact their travel agent at least 65 days prior to their Adventure start date to request a vacation date change.


UPDATE APRIL 15, 2021 From Disney –

On April 28, 2021, modifications to the Vacation Protection Plan will be made and the Cancel For Any Reason feature will be sold as an add-on that must be purchased within 14-days of booking your  trip. If you have a vacation booked outside of this 14-day window, you may still purchase Disney’s existing Vacation Protection Plan and receive the current Cancel For Any Reason Travel Credit Feature, as long as final payment has not been made.

Information on the current Vacation Protection Plan and the Cancel For Any Reason Travel Credit can be found on our website at AdventuresbyDisney.com. You must purchase and pay in full for the current Vacation Protection Plan by April 27, 2021 ifyou wish to include the Cancel For Any Reason Travel Credit Feature. After this date, you may add the Vacation Protection Plan to your reservation up until final payment is made, but the coverage will not include the Cancel For Any Reason feature.

Beginning April 28, 2021, existing and new reservations that are within the 14-day window may choose to purchase the Vacation Protection Plan and for an additional cost may add optional Cancel for Any Reason coverage which will provide 75% of the pre-paid non-refundable cancellation fees as a monetary refund.  AdventuresbyDisney.com is in the process of being updated to include details on this coverage.


UPDATE APRIL 1, 2021: Adventures by Disney Temporary Suspension Update

Adventures by Disney is continuing to assess future travel operations on a destination-by-destination basis. As we work towards resuming operations, Adventures by Disney has made the decision to suspend all upcoming departures through Friday, April 30, 2021, with the exception of the Costa Rica Adventure on April 10, 2021.

Adventures by Disney will contact all impacted Guests of their Travel Agents with updated information and options. We will continue to make adjustments as necessary and will notify Guests immediately should there be changes to their itinerary. Guests who have air travel booked through Adventures by Disney are able to work directly with Adventures by Disney to change and/or cancel their air travel arrangements. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.


UPDATE MARCH 19, 2021 From Disney –

New bookings for the 2021 Adventures by Disney season, including Land Adventures, Escapes and River Cruises booked through June 30, 2021 for travel through March 31, 2022 are eligible for fully refundable deposits up until the final payment date, which has been temporarily modified to 65 days prior to departure. Disneyland Resort and Southern California Escape departures beginning in March 2022, all Buenos Aires Escape departures and all Expedition Cruise sailings are excluded from this modified cancellation and final payment policy.

For 2021 Adventure Season trips currently booked through March 31, 2022, Adventures by Disney is temporarily extending final payment until 65 days prior to the start of the trip. This means that those Guests who have not yet reached their final payment due date can wait until up to 65 days prior to their Adventures by Disney trip to pay for their vacation.

In addition, we are temporarily relaxing our Adventure cancellation fee schedule for currently booked trips departing on or before March 31, 2022, as described below.

All Adventure by Disney trips booked for the 2021 Adventure Season

Days Prior to Vacation Commencement Date           Fee Amount

65 days or more                                                          Deposit per Guest, nonrefundable after 14 Day “Grace Period” unless otherwise noted on confirmation

64 – 46 days                                                                50% of vacation price per Guest

45 days or less                                                            100% of vacation price per Guest


UPDATE MARCH 2, 2021: Adventures by Disney Health and Safety Protocols:

From Disney – Top Things You Need to Know

Here are the most important things you need to be aware of as you prepare for your next Adventures by Disney vacation.

  • Testing will be required before the trip, and online health assessments will be conducted before joining guided group tours for the well-being of everyone. During the trip, Guests will be required to complete a self-assessment daily. All Guests, Adventure Guides and tour operators accompanying Guests in vehicles will also be required to show proof of a negative PCR COVID-19 test before joining any trip.
  • Face coverings are required at all times, except during designated breaks throughout the day where physical distancing is possible, when eating or drinking, swimming or in one’s own hotel room.
  • Physical distancing (maintaining a distance of 6 feet or 2 meters from one another) is required for all Guests and trip operators. Our team will work with Guests to determine the composition of their travel party, or “travel pod,” prior to departure. Members within a travel pod will stay together and physically distance from other travel pods.

Please note that additional guidelines may be posted at a later date pertaining to Adventures by Disney River and Expedition Cruises. Please check back for additional information.

Testing and Online Health Assessments

Our updated approach emphasizes a combination of new protocols to promote health and safety throughout your trip, including testing and health assessments along the way.

Negative PCR COVID-19 Test
All Guests, Adventure Guides, drivers, experts and tour operators accompanying Guests in vehicles will be required to show proof of a negative PCR COVID-19 test before joining any trip. Tests must be taken within 5 days prior to the start of the trip. Results must be submitted to Adventures by Disney within 24 hours prior to the start of the trip. COVID-19 testing is required by travelers, Adventure Guides, drivers, experts and tour operators even if they have been vaccinated.

Before Leaving Home – Online Health Assessment
All Guests, Adventure Guides and on-trip staff must complete an online health assessment—as directed by Adventures by Disney, currently to be conducted through a third party—within 24 hours of departure. If the Guest has a temperature of 100.4 or higher, answers “yes” to any symptoms on the health assessment or has close contact with an individual with suspected infection, it may result in their inability to embark on the trip. The health assessment will screen for:

  • Temperature of 100.4 or higher
  • COVID-19 symptoms: cough, shortness of breath or difficulty breathing, chills, muscle pain or body aches, new loss of taste or smell, sore throat, new onset of nausea, diarrhea or vomiting
  • Attendance at large gatherings within the previous 14 days
  • Travel within the previous 14 days
  • Diagnosis of COVID-19—or close contact with an individual diagnosed with COVID-19—in the previous 14 days without completing the required self-quarantine period

Arrival Day – Verbal Health Assessment
On arrival day, Guests will complete a private, verbal health assessment to screen for COVID-19 symptoms and a temperature of 100.4 or higher. For the duration of the trip, Guests will be required to check their temperatures and self-screen for COVID-19 symptoms daily. Should a Guest or traveler display COVID-19 symptoms or a temperature of 100.4 or higher, a telehealth medical consultation will be conducted to determine whether they can continue on the trip. Adventure Guides will include health and safety reminders specific to each day’s itinerary in daily briefings.


UPDATE FEB. 3, 2021: Adventures by Disney – Adventure Vacation Date Change Policy Update

We are offering a temporary adjustment to our terms and conditions to provide more flexibility for guests.

Guests currently booked on Adventures in May 2021, can change their reservation and receive a 100% credit to be used toward a future Adventure. If you would like to select an alternate Adventure or place your booking on a future hold date, please contact a Vacationista at 1-855-223-0025 or 407-566-8345 or call your travel professional. Guests will have until May 31, 2022, to complete travel. This future travel credit is non-refundable and standard prevailing rates will apply.

We ask that guests traveling through May 31, 2021, contact Adventures by Disney at least 45 days prior to their Adventure start date to request a change.


UPDATE DEC. 22, 2020: Adventures by Disney – Adventure Vacation Date Change Policy Update

We are offering a temporary adjustment to our terms and conditions to provide more flexibility for your Clients.

Guests currently booked on Adventures through April 30, 2021, can change their reservation and receive a 100% credit to be used toward a future Adventure. If you would like to select an alternate Adventure or place your booking on a future hold date, please contact your travel agent or a Vacationista at 1-855-223-0025 or 407-566-8345. Guests will have until May 31, 2022, to complete travel. This future travel credit is non-refundable and standard prevailing rates will apply.


From Disney –

UPDATE – Dec. 3, 2020: Adventures by Disney Placeholder Reservation Update
Adventures by Disney
is offering an extension for guests with placeholder reservations to finalize their booking. They now have until May 31, 2022 to select a new departure date, and ask that they travel prior to May 31, 2022.

Guests impacted by this change will receive communication from us today. Below is an example of this communication.

  • Please note: Those who previously held reservations for March 2021 will receive a slightly different version of this letter.

SAMPLE GUEST COMMUNICATION

Dear [Guest Name],

All of us at Adventures by Disney continue to think of you and your family. We realize these are uncertain times for many of our Guests and want provide you with greater flexibility when using your placeholder reservation to vacation with us.

Adventures by Disney is extending the time for you to select your new travel date when using your placeholder booking from June 30, 2021, to May 31, 2022, and ask that you travel prior to May 31, 2022. Our 2021 vacations are currently available and we have recently added Private Adventures to our lineup of trips.

Once you have decided on your future Adventure, please reach out to your travel agent.

We look forward to traveling with you and your family and hope that you appreciate this added time to choose your future trip.

Sincerely,
The Cast and Guides
Adventures by Disney


From Disney –

UPDATE – Nov. 23, 2020: Temporary Update to the Adventures by Disney Vacation Date Change Policy
Guests currently booked on Adventures by Disney departures through March 31, 2021, can change their reservation and receive a 100% credit to be used toward a future Adventure. They must make their change 45 days prior to the Adventure start date. Guests will have until June 30, 2021, to select a new travel date. This future travel credit is non-refundable and standard prevailing rates will apply.


From Disney –

UPDATE – Oct. 23, 2020: Adventures by Disney Placeholder Reservation Update

Adventures by Disney is offering an extension to guests with placeholder reservations to finalize their booking.

Due to the unprecedented time we are currently in, we will be extending your booking window until June 30, 2021. If you do not move your Placeholder reservation by June 30, 2021, your reservation will be automatically cancelled and the deposit forfeited.

Once you have selected a travel date, you will be unable to move to an alternate date in the future. If you cannot travel on that date, the reservation will be cancelled and the applicable cancellation fees will apply.


If you booked your Adventures by Disney vacation with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.



Published: May 27, 2021


Published: May 27, 2021

[