Updates on Adventures by Disney

Updates on Adventures by Disney

 

Please read the following important information before you travel with Adventures by Disney

Continue to check the suggested websites below as well as other websites for updates and current procedures, policy and news.

Due to the changing nature of the COVID-19 health crisis, all information, details and links to websites on this page are subject to change, it is your responsibility to stay up-to-date and informed before traveling. It is important that you check and revisit these links and other resources often.

Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.

Important COVID-19 Information as of August 21, 2020

The COVID-19 outbreak is a rapidly evolving situation. The status of the outbreak varies by location and state and country. Local authorities are frequently updating their guidance and safety measures. Check the latest information from the Centers for Disease Control and Prevention (CDC) by clicking on these links:

Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your vacation.

It is your responsibility to check with state or local authorities where you currently reside, along your route, and at your planned destination so that you are fully aware of local circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be in place at the time of travel as well as any circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be imposed and/or required upon your return.

Adventures by Disney Health and Safety Protocol- What you need to know.

If you booked your Adventures by Disney vacation with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.


UPDATES FROM DISNEY-

For the most up-to-date operational updates and frequently asked questions, please visit here.


From Disney –

UPDATE FEB. 3, 2021: Adventures by Disney – Adventure Vacation Date Change Policy Update

We are offering a temporary adjustment to our terms and conditions to provide more flexibility for guests.

Guests currently booked on Adventures in May 2021, can change their reservation and receive a 100% credit to be used toward a future Adventure. If you would like to select an alternate Adventure or place your booking on a future hold date, please contact a Vacationista at 1-855-223-0025 or 407-566-8345 or call your travel professional. Guests will have until May 31, 2022, to complete travel. This future travel credit is non-refundable and standard prevailing rates will apply.

We ask that guests traveling through May 31, 2021, contact Adventures by Disney at least 45 days prior to their Adventure start date to request a change.


UPDATE DEC. 22, 2020: Adventures by Disney – Adventure Vacation Date Change Policy Update

We are offering a temporary adjustment to our terms and conditions to provide more flexibility for your Clients.

Guests currently booked on Adventures through April 30, 2021, can change their reservation and receive a 100% credit to be used toward a future Adventure. If you would like to select an alternate Adventure or place your booking on a future hold date, please contact your travel agent or a Vacationista at 1-855-223-0025 or 407-566-8345. Guests will have until May 31, 2022, to complete travel. This future travel credit is non-refundable and standard prevailing rates will apply.


UPDATE – Dec. 21, 2020: Adventures by Disney Departures Suspended Through March 

With the well-being of our Guests and Guides as our top priority and in line with direction from health experts and government officials, Adventures by Disney has decided to suspend most of our adventures through the end of March.

In addition, the following Disneyland Resort and Southern California Adventure/Short Escape departures have also been suspended:

  • Disneyland Resort & Southern California Short Escape – 4/8/21, 4/15/21
  • Disneyland Resort & Southern California Adventure – 4/4/21

Outbound calls are being made to travel agents with impacted clients to notify them of this cancellation.

Note: This does not impact guests booked on the March 15 and March 24 Arizona & Utah Adventures, or the March 27 Costa Rica Adventure.


From Disney –

UPDATE – Dec. 3, 2020: Adventures by Disney Placeholder Reservation Update
Adventures by Disney
is offering an extension for guests with placeholder reservations to finalize their booking. They now have until May 31, 2022 to select a new departure date, and ask that they travel prior to May 31, 2022.

Guests impacted by this change will receive communication from us today. Below is an example of this communication.

  • Please note: Those who previously held reservations for March 2021 will receive a slightly different version of this letter.

SAMPLE GUEST COMMUNICATION

Dear [Guest Name],

All of us at Adventures by Disney continue to think of you and your family. We realize these are uncertain times for many of our Guests and want provide you with greater flexibility when using your placeholder reservation to vacation with us.

Adventures by Disney is extending the time for you to select your new travel date when using your placeholder booking from June 30, 2021, to May 31, 2022, and ask that you travel prior to May 31, 2022. Our 2021 vacations are currently available and we have recently added Private Adventures to our lineup of trips.

Once you have decided on your future Adventure, please reach out to your travel agent.

We look forward to traveling with you and your family and hope that you appreciate this added time to choose your future trip.

Sincerely,
The Cast and Guides
Adventures by Disney


From Disney –

UPDATE – Nov. 23, 2020: Temporary Update to the Adventures by Disney Vacation Date Change Policy
Guests currently booked on Adventures by Disney departures through March 31, 2021, can change their reservation and receive a 100% credit to be used toward a future Adventure. They must make their change 45 days prior to the Adventure start date. Guests will have until June 30, 2021, to select a new travel date. This future travel credit is non-refundable and standard prevailing rates will apply.


From Disney –

UPDATE – Oct. 23, 2020: Adventures by Disney Placeholder Reservation Update

Adventures by Disney is offering an extension to guests with placeholder reservations to finalize their booking.

Due to the unprecedented time we are currently in, we will be extending your booking window until June 30, 2021. If you do not move your Placeholder reservation by June 30, 2021, your reservation will be automatically cancelled and the deposit forfeited.

Once you have selected a travel date, you will be unable to move to an alternate date in the future. If you cannot travel on that date, the reservation will be cancelled and the applicable cancellation fees will apply.


If you booked your Adventures by Disney vacation with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.



Published: February 26, 2021