Universal Orlando Resort Updates

Due to the changing nature of the COVID-19 health crisis, all information, details and links to websites on this page are subject to change, it is your responsibility to stay up-to-date and informed before traveling. It is important that you check and revisit these links and other resources often.

Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.

Important COVID-19 Information

The COVID-19 outbreak is a rapidly evolving situation. The status of the outbreak varies by location and state and country. Local authorities are frequently updating their guidance and safety measures. Check the latest information from the Centers for Disease Control and Prevention (CDC) by clicking on these links:

Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your vacation.

It is your responsibility to check with state or local authorities where you currently reside, along your route, and at your planned destination so that you are fully aware of local circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be in place at the time of travel as well as any circumstances, mandates, quarantines, fines, laws and/or any restrictions that may be imposed and/or required upon your return.

We appreciate your cooperation during this unprecedented time. Visit the CDC website for the latest guidelines.

Due to the evolving nature of this situation, details are subject to change without notice.

If you booked your Universal Orlando vacation with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com. 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests during the current global health crisis.

Universal requests that all guests continue to comply with the following:

  • We encourage all guests to follow CDC Guidelines, including wearing face coverings where recommended
  • Wash your hands with soap and water often for at least 20 seconds.
  • Avoid contact with people who are sick.
  • Hand sanitizer will be available for use prior to boarding ride vehicles, as well as in other areas around the destination.
  • Please follow directions from our team members and have patience as we work through these new operational procedures.

Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.

We appreciate your cooperation during this unprecedented time.

Due to the evolving nature of this situation, details are subject to change without notice.

ASSUMPTION OF RISK – UNIVERSAL ORLANDO

From Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability)

Updated Safety Guidelines

In accordance with CDC guidelines, face coverings are no longer required for fully vaccinated guests, indoors or outdoors. While we do not require proof of vaccination, we do encourage those who are not fully vaccinated to wear face coverings while indoors. We encourage all guests to keep a safe distance between travel parties, and we remain focused on maintaining the highest cleanliness and sanitization standards.

Here are the latest safety updates for your visit.

  • Face coverings are no longer required for fully vaccinated guests
  • We do not require proof of vaccinations
  • Guests who are not fully vaccinated are still expected to wear face coverings while indoors
  • We encourage all guests to keep a safe distance between travel parties
  • We remain focused on maintaining the highest cleanliness and sanitization standards

Here are some COVID Safety websites from Universal Orlando:

Universal Orlando Resort Reopening Safety Info

Universal Orlando Resort Theme Park Info

Universal Orlando Resort City Walk and Parking

Universal Orlando Resort – Reopening Safety Info for the Universal Hotels 

Please rest assured that the agents at Small World Vacations are doing their very best to help their guests at this time. Read our agency’s TERMS and CONDITIONS.

If you booked your Universal Orlando vacation with Small World Vacations, please contact your agent for assistance. Small World Vacations’ emergency phone line is 201-497-5529.  Or, contact our main office at guestrelations@smallworldvacations.com.