Update: Cruise Date Flexibility Offer Extension

Update: Cruise Date Flexibility Offer Extension

Update from Disney Cruise Line (Aug. 18. 2020): Cruise Date Flexibility Offer Extension
Effective immediately, Disney Cruise Line is extending the Cruise Date Flexibility Offer to October 31, 2020.

Guests and Travel Agents with a new or existing reservation made by October 31, 2020, for a cruise occurring on or before May 31, 2021, will have the ability to change their sail date up to 15 days prior to embarkation with no sail date change fee applied. Previously, reservations had to be made before August 31, 2020, with a departure date of on or before March 31, 2021.

The new Cruise Date Flexibility terms are as follows:

  • Offer is for new bookings made by October 31, 2020, and existing bookings (within departure date window)
  • Applicable to cruises departing through May 31, 2021
  • Guests can change their sail date up to 15 days prior to their cruise, for any cruise departing through May 31, 2022

Updated language regarding this policy has been added to the Disney Travel Agents website.

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June 2020: Original offer details
For any cruises booked by August 31, 2020 for sailings through March 31, 2021, guests can rest assured knowing they can change their sail date up to 15 days prior to departure.

Today, having peace of mind in your travel plans is more important than ever. This temporary modification to Disney’s standard booking policy allows your family to adjust their sail date should they need to.

Please note:

  • This offer is for new bookings made by August 31, 2020 and existing bookings (within the departure date window)
  • Applicable to cruises departing through March 31, 2021
  • Guests can change their sail date up to 15 days prior to their cruise to any cruise commencing prior to April 1, 2022.
  • Sailings are currently available through summer 2021 with additional eligible sailings to be released at a later date.

Important Details

  • Guests who have booked before August 31, 2020 have the ability to change their sail date up to 15 days prior to embarkation.
  • Guests scheduled to sail on or before March 31, 2021 may take advantage of this offer.
  • Guests who wish to change their sail date must move to a future sailing that commences prior to April 1, 2022.
  • Prevailing rates apply and Guests are responsible for any balance due after the reservation has been modified.
  • Guests cannot change their reservation back to the original sail date after taking advantage of this offer.
  • Should guests cancel their new sail date, any cancellation fees applicable to the original sail date will be deferred and applied as a minimum cancellation fee to the future sailing.
  • Standard air cancellation fees apply for Guests who booked flights through Disney Cruise Line.

Below please find an example of the an email that was sent to impacted guests.

CRUISE DATE FLEXIBILITY OPTION
Dear [Guest who booked through a travel agent],

At Disney Cruise Line we understand that these are challenging times, but we take comfort in knowing that brighter days are ahead. We can’t wait to welcome our Guests back onboard and return to making magic at sea.

To give you more peace of mind, Disney Cruise Line is launching a temporary Cruise Date Flexibility* option, allowing Guests the option to change their sail date up to 15 days prior to their cruise. This means that for any new or existing cruises booked prior to August 31, 2020 for sailings through March 31, 2021, you can change your sail date up to 15 days before departure.

If you would like to explore an alternate sailing, please contact your travel agent. Sailings are currently available through summer 2021 with additional eligible sailings to be released at a later date.

We appreciate the planning that goes into a cruise vacation and hope you enjoy this additional flexibility in when you would like to travel. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,
Cast & Crew
Disney Cruise Line

*This temporary Cruise Date Flexibility is valid for new and existing reservations booked prior to August 31, 2020, and allows Guests to change their departure up to 15 days before their sailing for any cruise departing through March 31, 2021. Guests that wish to change their sail date must move to a future sailing that commences prior to April 1, 2022. Prevailing rates apply and Guests are responsible for any balance due after the reservation has been modified. Guests are unable to return to their original sail date once the reservation has been changed. Should you cancel your new sail date, any cancellation fees applicable to the original sail date will be deferred and applied as a minimum cancellation fee to the future sailing. Standard air cancellation fees apply for Guests who booked flights through Disney Cruise Line.



Published: August 22, 2020

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